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Uswitch comments on the introduction of a deadline for PPI complaints
Thomas Lyon, money expert at Uswitch.com, says: “Since the start of this scandal, the burden has been on consumers to speak to their banks if they believe they’d been mis-sold …
Six million Brits driven to claims management sharks by banks’ overcomplicated complaints process
One in ten (12%) consumers have turned to a claims management company to handle their banking complaint[1] A third (34%) of consumers who’ve been dissatisfied with their bank have never …
Uswitch comments on Tesco Bank freezing 3% interest current account sign ups
Commenting on the news that Tesco Bank has frozen new sign-ups to its 3% interest current account after tens of thousands rushed to sign up, Tashema Jackson, money expert at …
Uswitch comments on rise in payday loan complaints
Commenting on the publication of the Financial Ombudsman Service’s latest complaints figures showing that in just nine months, payday loan complaints are already 50% higher than all of 2015/16, Tashema …
Uswitch comments on CMA’s banking final order
Commenting on the publication of the Competition and Markets Authority’s final order, following its investigation into the retail banking market, Richard Neudegg, head of regulation at Uswitch.com, says: “Today’s final order marks another …
Uswitch comments on Santander slashing cashback on 123 credit card
Commenting on Santander limiting cashback for 123 credit card holders to a maximum of £3 per category, and a maximum of £9 per month, Tashema Jackson, money expert at Uswitch.com, …
Uswitch comments on ONS Crime Survey stats
Commenting on the publication of the Office of National Statistics (ONS) Crime Survey stats, which show that bank and credit account fraud make up over two-thirds of reported cybercrime incidents …
19th January will be Britain’s poorest day with a third of consumers unable to meet all their financial commitments
Thursday 19th is poorest day of the year[1] as Brits wait up to 45 days between their December and January paydays[2] December is the highest spending month of the year …
Uswitch comments on CMA announcement that Bacs will deliver improvements to the Current Account Switch Service
Commenting on the announcement from the Competition and Markets Authority (CMA) that it has accepted undertakings from Bacs Payment Schemes Ltd (Bacs) to deliver the improvements required by the CMA retail banking …