An active community for peerless customer support, a great selection of deals on both SIM Only and contract, as well as going live with 4G as standard saw giffgaff win uSwitch’s first ‘Network of the Year’.
About the awards:
uSwitch Mobile Award winners are determined by a combination of customer satisfaction research, verdicts from our industry judging panel and network speed data provided by RootMetrics.
In December 2015 uSwitch asked Censuswide to conduct customer satisfaction research amongst 5,000 mobile users in the UK. The research gave us a nationally representative view of all adults in GB which was used to select the winners of our consumer-voted awards.
Meet the judging panel
The awards judging panel is made up of leading news, technology and consumer finance journalists.
James Andrews is editor of Mirror Money Online. He's spent the last 12 years writing about and playing with technology, telecommunications and the internet - partly from a business and partly from a consumer perspective.
Victoria Woollaston is Acting UK Science and Technology Editor at MailOnline. She has been a tech journalist for seven years and has an unhealthy obsession with emoji.
Jeff covers technology and science for the Mirror Online, spending his time writing about everything from the latest gadgets to cutting-edge scientific breakthroughs. He can be found tweeting at @jparsons989.
Holly is the Founder and Editor of Gadgette, the UK's biggest tech site for women. She recently won Woman of the Year for founding the site, and is working hard to improve diversity in tech and tech media. She's also proudly #TeamAndroid.
Dan has been reporting and producing the BBC’s flagship tech show, Click for more than 10 years. He has reported on the introduction of all-you-can-eat data plans, touchscreens, fairer roaming charges, 4G, and travelled to Africa, Asia, and the Amazon rainforest to report on how mobile empowers communities globally. This month he will mostly be wheeling around the world’s first 5G phone in a shopping trolley.
Carrie-Ann Skinner is the Senior Researcher and Tech specialist at the Good Housekeeping Institute. With 8 years experience working for technology publications she loves getting to grips with the latest smartphones and other gadgets.
Esther Shaw is an award-winning journalist who writes property and personal finance articles for the national newspapers. She writes regularly for The Independent on Sunday, The Observer, and The Sun on Sunday. She also contributes to a number of websites, including Mirror Online, and magazines, such as Moneywise.
Rich Trenholm is Senior Editor at CNET, enjoyed by 120 million readers worldwide. He has covered the latest technology for nearly seven years, during which time he's gone questing for the coolest gadgets in places as far afield as Las Vegas, Tokyo and the mountains of Morocco.
Carly is News Editor at The INQUIRER and heads up the website's smartphone coverage. When not examining the ins-and-outs of the latest smartphones, she can be found scouting out London's best burger and gin haunts.
Will is news and technology producer at Sky News. He also works on Sky News’ weekly tech show Swipe. He formerly worked at The Times as a multimedia journalist.
Chris sits in the Editor’s chair, guiding the good ship Pocket-lint through the tumultuous seas of an ever-changing world of tech. Involved with Pocket-lint from its foundation, he’s best known for his critical eye and throwaway snark.
Marc has been a committed geek since getting a Tomytronic 3D aged 7, a journalist since the week that Google was founded (really) and Editor of Stuff.tv for about a year now. Before that he was Managing Editor on the site and before that he held a succession of other positions with the word Editor in the title but where he didn't get to tell people what to do quite so much.
This is Money
Emma is a product researcher for financial website This is Money, where she’s covered breaking broadband news alongside personal finance stories. Previously Emma interned at Moneywise and is NCTJ-qualified.