1) Check you’re eligible to switch from talkmobile
If you’re out of contract with talkmobile, you’re free to switch whenever you like and it won’t cost you anything.
To check your contract status or find out your contract end date, get in touch with talkmobile’s customer support team on 5888 from your talkmobile phone. Or 0333 304 8064 from any other phone (standard network charges apply).
Opening hours are 8am-7pm Monday-Friday. 9am-6pm on Saturday. 10am-5pm on Sunday.
If you’d prefer not to call, you can also get your contract end date by logging into your talkmobile account. Or by opening up the talkmobile app on your phone.
2) Contact talkmobile to cancel and get your PAC Code
Next on the to-do list is to contact talkmobile and tell them you’d like to leave. You can get in touch with them on the contact numbers listed in step 1.
While you’re talking to the customer support team, you’ll also need to ask for a PAC Code.
What’s a PAC Code, you say? It’s a short sequence of numbers and letters that you’ll need to give to the network you’re planning to join, so that they can transfer your existing telephone number.
PAC Codes expire after 30 days, which means you’ll need to use yours within this timeframe. If for any reason you’re not able to, you’ll have to contact talkmobile again to request a new one.
3) Find and buy a deal on iD Mobile
Found a deal you like the look of on iD Mobile? Okay, now just sign up for it through Uswitch.
iD Mobile will then conduct some credit checks. After which point, you’ll receive your phone in the post.
4) Contact iD Mobile to give them your PAC Code
Almost there now. You’ll now need to get in touch with iD Mobile and tell them your PAC Code.
Ring them on 0345 6000 789 (standard network charges apply). Opening hours are 8am-8pm every day.
5) Insert your iD Mobile SIM
Signed up for a new phone from iD Mobile? Okay, using the pin-key in the box it's time to open the SIM tray and insert your iD Mobile SIM.
Opted for an iD Mobile SIM only deal? You just need to pop the SIM in your existing phone.
Your phone number won’t be transferred instantly. But you’ll be given a temporary number to use in the interim, so you’ll still be able to use your phone.
6) Wait for your number to be transferred
The time it takes to transfer a number varies between networks. But in general, your transfer should be complete the next day. Unless a weekend or Bank Holiday gets in the way, in which case it may take a little longer.
But once it's done, you're good to go.