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How to transfer your number from Ecotalk to Sky Mobile?

Read more about Sky Mobile
  1. 1) Coverage and speeds

    Ecotalk's service is based on EE's nationwide 4G network. That means you can expect 99% population coverage across the UK, in line with EE.

    Average speeds are in line with EE, with customers experiencing an average of 25.64Mbps according to a study by OpenSignal covering the period between December 2017 to February 2018.

  2. 2) Benefits

    Ecotalk's range of benefits include:

    • Green network. Ecotalk's major selling point is that all its mobile services are powered entirely by green energy. It also invests in acquiring land to return to nature.

    • Easy to understand, well priced plans. Ecotalk offers just five SIM only plans, with competitive allowances of data, calls and texts. With the option to leave with 30 days' notice, they're flexible too.

    • EE network. Mobile-phone giant EE's network is the bedrock of Ecotalk's service, meaning customers can expect 99% UK population coverage and comparable 4G speeds.

  3. 3) Roaming

    Ecotalk customers can use their UK monthly data, calls and texts allowances in the EU for no extra charge.

    At the time of writing, Ecotalk does not offer any inclusive roaming schemes or add-ons that allow you use your allowances in locations further afield.

  4. 4) Customer service

    Ecotalk's customer support team is open from 8am-8pm seven days a week.

    To get in touch, ring 0333 800 5500 from any phone.

    Alternatively, you can get in contact outside-working-hours by email on: home@ecotalk.co.uk

  5. 5) Find and buy a deal from Sky Mobile

    Cleared to switch? Smashing news. Your next task is to select a deal from Sky Mobile and sign up for it through uSwitch.

    Sky Mobile will then carry out some credit checks, after which point you’ll be sent your phone or SIM in the post.

  6. 6) Contact Sky Mobile to give them your PAC Code

    Got your PAC Code to hand? Okay, your next task is to ring Sky Mobile and give it to them.

    The number to call is 03300 412 524 (standard network charges apply). The Sky Mobile call centre is open 8.30am-11pm every day.

  7. 7) Insert your Sky Mobile SIM

    It’s zero hour. If you got a new phone, it's time to take your pin-key and unlock the handset's SIM tray. Then insert your Sky Mobile SIM.

    If you bought a SIM only deal, you can just put the Sky Mobile SIM in your existing phone.

    Your number won’t be transferred straightaway. But while the transfer is underway, you’ll be given a temporary number. So you’ll still be able to use your phone.

  8. 8) Wait for your number to be transferred to Sky Mobile

    Number transfers are usually complete the next working day. But the time it takes depends on the network and whether weekends get in the way. In which case it may take a little bit longer.

    Once it's done, you're good to go.