The cancellation of an update that would have brought Android 2.1 to the Motorola Dext in the UK has caused disappointment and confusion amongst owners of the popular mobile.
The real blow is that US users of the Cliq, which is a rebranded Dext, will be getting Android 2.1 in the near future.
The Dext currently uses the ageing Android 1.5 and Motorola has yet to make any public statements as to why it is keeping the update as a US exclusive.
However, there is better news for UK users of the Motorola Milestone, which will be getting Android 2.2 before the end of 2010.
Dext owners expressed their dismay on Motorola's official UK forums, with some claiming that the firm had lied to its customers, while others were simply choosing to sell their Dexts to recoup what little value they could.
A homebrew solution to the lack of an update is possible by rolling back Android 1.5 to its most basic form and then applying the generic 2.1 update, but this will make it difficult to get support from a network provider as the warranty will be void.
The fragmentation of the Android platform, with its incremental updates released too frequently for most manufacturers and providers to keep up, is causing problems for both users and networks.
Google's plans to slow down this process cannot come soon enough for some.