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  5. Vodafone backtracks over own-brand Android update

Vodafone backtracks over own-brand Android update

Vodafone backtracks over own-brand Android update

Vodafone users awaiting Android 2.2 for the HTC Desire complained when an update installed irremovable, branded services and the provider has now resolved to offer a reversal.

Amongst the services installed on thousands of HTC Desires around the UK was a link to an online dating service and none of these new, unwanted features could be removed, intensifying the outcry.

Vodafone has said that Android 2.2 will be arriving in an update within the next week and also confirmed that it would give Desire owners the option to erase all of its in-house services as part of this update.

"We will roll out a vanilla version of 2.2. The only things we will change are the network settings to optimise them for our network. We will make the 360 service available at a later date for optional download," said a Vodafone spokesperson in a statement to BBC News.

Vodafone was persuaded to take this restorative action after angry users converged on its forums to voice their complaints.

"Can someone from Vodafone please explain to your paying customers why you are able to get an update out the door full of branding and unwanted Vodafone applications when you know full well all anyone wants is Froyo?" said one disgruntled HTC Desire owner.

It was only through persistent complaining that customers were able to get their way, as Vodafone had initially been opposed to the idea of removing its branded services.

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