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iPhone reigns supreme in customer satisfaction

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iPhone reigns supreme in customer satisfaction

Apple’s iPhone is still king when it comes to satisfying its owners, according to the latest market study.

A poll by the bean counters at ChangeWave Research has revealed that a whopping 77 per cent of iPhone owners are “very satisfied” with their blower. Motorola came second with a none-too-shabby 71 per cent, followed by RIM, which only managed to please 44 per cent of owners in the past six months.

ChangeWave also quizzed a total of 1,212 people if they would buy an iPhone if it was available on their preferred network in the US, where the handset is still exclusive to AT&T. Not too surprisingly, 34 per cent of the respondents said they would pick an iPhone over an HTC, Samsung, RIM or Motorola handset.

The figures clearly suggest a significant demand for the iPhone from customers of non-AT&T networks. The coveted smartphone has been long rumoured to be headed Verizon’s way, which is part-owned by Vodafone.

Fortunately, customers on our side of the pond have been able to pick up the iPhone 4 on multiple networks since Apple’s exclusivity deal with O2 ended with the iPhone 3G S.

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