The alleged reception problems affecting the HTC HD7 smartphone are common to all modern smartphones and are no cause for concern, HTC has claimed.
In an echo of the so-called iPhone 4 antennagate, this week a slew of reports surfaced that HTC’s flagship Windows Phone 7 handset suffered dropped calls when held very firmly in users’ left hands.
At a press conference yesterday, the Taiwanese phone maker acknowledged the reports but played down suggestions that this was a flaw in the phone’s design.
HTC stated: “Quality in industrial design is of key importance to HTC. To ensure the best possible signal strength, antennas are placed in the area least likely to be covered by a person’s face or hands while the phone is in use.
“However, it is inevitable that a phone’s signal strength will weaken a little when covered in its entirety by a user’s palm or fingers. We test all of our phones extensively and are confident that under normal circumstances reception strength and performance will be more than sufficient for the operation of the phone when network coverage is also adequate.”
Regarded by many as the tech story of the last year, problems with the iPhone 4’s reception prompted a flurry of criticism for Apple, which only intensified after it initially appeared to be unwilling to acknowledge there was any problem.
However, for all the angry pieces that ran in the tech press, punters seemed fairly unmoved by developments and have snapped up 14.1 million iPhone 4s’s in the last quarter alone. Whether HTC will be as fortunate remains to be seen.