How much multi-touch will pacify disenchanted users is something of a moot point, however. That’s largely because its only real function is that it finally brings to pinch-to-zoom functionality to the handsets. And even then, this doesn’t necessarily work with third-party apps.
Prior to Android 2.1, AKA Éclair, hitting the phones late last year, owners of the X10 line had been stuck on the creaking 1.6 (Donut) version of Android, which it had shipped with back in March last year.
Although not officially confirmed, the reason for SE’s reluctance to issue more updates is that it encountered extensive problems getting Éclair to work with its custom skin.