Microsoft has issued a cordial request to disgruntled Windows Phone 7 (WP7) users to not resort to ‘homebrew solutions’ amid delays in getting latest software update out to many handsets.
In a post on its official Windows blog, Microsoft’s Eric Hautala admitted that it is “not going to be happy until everyone gets their update”, which promises to bring new social networking features and the elusive ‘copy and paste’ functionality to handsets.
The rollout was mired by issues in the installation process on as much as ten per cent of smartphones running the tile based OS, even rendering some handsets inoperable.
Eric Hautala of the WP7 team, said: “We’re working hard to get this job done as quickly as possible. But I’ve noticed that some of you are turning to homebrew solutions to update your phone immediately.
“If you attempt one of these workarounds, we can’t say for sure what might happen to your phone because we haven’t fully tested these homebrew techniques.”
"Homebrew solutions", as Microsoft likes to call them, rather than ‘jailbreaking’, which is a term that has become almost synonymous with the iPhone, involves users overriding the base code of the operating system to apply various patches and additional functionality.
However, according to Microsoft, installing homebrew may be exacerbating the problem by preventing official updates from reaching certain devices.
“You might not be getting the important device-specific software we would typically deliver in the official update. Or your phone might get misconfigured and not receive future updates”, Hautala cautioned.
Microsoft has launched a new tool designed to troubleshoot the error codes 800705B4 and 80180080. Further information can be found by visiting the step-by-step guide here.
Have you encountered any problems in installing the Windows Phone 7 update on your handset? Let us know in the comments section below.
The Windows Blog via Telegraph