closedownarrowlogo-verticalmenu-barsearch Skip to main content
  1. uSwitch.com
  2. News
  3. 2011
  4. June
  5. O2 snubs BlackBerry PlayBook, blames ‘customer experience issues’

O2 snubs BlackBerry PlayBook, blames ‘customer experience issues’

-
O2 snubs BlackBerry PlayBook, blames ‘customer experience issues’

O2 will not be offering the BlackBerry PlayBook for the foreseeable future, it has announced, spelling more bad news for beleaguered gadget-maker Research in Motion (RIM).

Earlier today, shares in RIM cut projected revenue for the second quarter from $4.8 billion to $4.2 billion, amid worse than expected sales for its current gen messaging phones.

And it’s since been dealt a further blow, with the news that O2, one of the UK’s largest carriers, has reportedly told subscribers that it “will not be selling” the seven-inch slate.

BlackBerry Playbook

The reason given for the decision was somewhat opaque, with the network disclosing only that it had reservations relating to “issues with the end to end customer experience”.

However, O2 apparently hasn’t ruled out selling the tablet in future, once whatever it is (possibly the lack of a native email client) has been addressed by RIM – something it’s stated is in the OS update pipeline.

The PlayBook is available now from the likes of Carphone, Phones4U and PC World, with the 16GB and 32GB editions priced £399 and £479 respectively. Or if you’re a top-of-the-range kind of chap and want the 64GB monster, you’re looking at an outlay of £559.

Source:

Engadget

Sign up for updates

Join our email list to get the inside line on the latest phones and money-saving offers. And we’ll help you make informed buying decisions with handset reviews and consumer guides too.

Latest news:

Sign up for updates

Join our email list to get the inside line on the latest phones and money-saving offers. And we’ll help you make informed buying decisions with handset reviews and consumer guides too.

back to top