HP has announced it will be refunding the difference to customers who purchased the HP TouchPad and Pre 3 devices at full price prior to the recent fire sales.
Last month, HP revealed it will no longer be producing tablets and smartphones running the webOS operating system due to the devices not meeting “internal milestones and financial targets”. This was followed by massive price reductions, with the TouchPad selling for as little as £89 and the Pre 3 for £69, much to the consternation of early adopters who’d bought the kits before the clearing.
However, that will be remedied by the printer giant’s refund programme. Customers in the UK and Northern Ireland can claim back the difference they paid for the kits and the lowest equivalent prices in the sale for each of four ‘qualifying’ products.
HP posted on its website: “Subject to the remainder of these terms and conditions customers can claim the compensation amount on the qualifying HP products illustrated in the table below (the “Qualifying HP Products”) if their purchasing price was higher than the HP defined minimum price level also illustrated in the table below and they have been activated/registrated within their webOS account before 23rd of August 2011.”
Customers can apply for the refund at HP’s EEP page. In addition to being eligible for the claim under above conditions, they are required supply the serial number for the device, a scanned copy of invoice and personal details to support the claim.
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