Apple has seemingly acknowledged a hitherto unknown screen problem on the iPhone 5, in a direct email response from a top mover-and-shaker.
Scott Forstall, senior vice president of iOS Software, replied to a disgruntled customer concerning a glitch that is causing unusual lines to appear over the keyboard (see video below) when entering the App Store password.
The user, named Aaron, emailed Forstall to enquire whether it was a software or hardware issue and if there was fix on the way. Not only he got an answer, but a quick one to boot, which simply said: “Thanks. Yes, we have a fix”.
While it’s not hard to fake these emails, the header information appears to be legit. Previously, Apple’s Phillip Schiller responded to a complaint about the iPhone 5’s susceptibility to scuffmarks. The late Steve Jobs also occasionally replied to customer emails, which has proved to be an effective PR management technique for the iGiant.
Apple is hotly rumoured to be working an iOS 6.0.1 update, which sources claim is currently in the testing phase and will zap this bug amongst others once and for all.
Have you noticed any strangeness with your iPhone (or other iDevices) since updating to iOS 6? Let us know in the comments section below.