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O2 swerves new Ofcom rules on mobile contracts

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O2 swerves new Ofcom rules on mobile contracts

O2 has rewritten its terms and conditions in response to new Ofcom rules designed to stop customers being hit with mid–contract increases to their monthly tariff.

The network’s new stipulations state that all new sign–ups must agree to an annual rise, linked to inflation. Those who join from today can expect a 2.7% rise in their bills from March 1st.

Before now, contracts stated only that prices might go up during the period of the contract. Ofcom had moved to close this loophole this week, with a ruling that users who saw prices bumped could walk away from their deal before the end of its fixed term.

Now though, it seems O2 has found a way of guaranteeing that extra money. While other networks have yet to implement similar rules, it seems likely that most will follow in the coming days and weeks.

Source:

Engadget

Category: News

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