Apple has pulled an update to its iOS 8 operating system after iPhone 6 and iPhone 6 Plus users reported it was the catalyst for a host of glitches with their spanking new smartphones.
Since the iOS 8.1 software became available for download, iPhone owners have reported severe battery drain, as well as glitches connecting to Wi-Fi.
But that’s just half of it. The Touch ID fingerprint scanner, which Apple heavily touted in the launch event for its newly added capacity to authenticate in-app purchases, is also borked for some users.
Worst of all is that mobile network connectivity is patchy too. And that’s without anyone ‘holding it wrong’.
Ironically, the iOS 8.1 update was issued to fix problems with the billboard Health wellbeing app that many regard as iOS 8's centrepiece.
In response, Apple has taken the unprecedented step of pulling the iOS 8.1 from the App Store. And, in a remarkable admission for anyone who remembers the company’s high-handed attitude over Antennagate, has apologised to those affected.
Apple stated: "We have a workaround for iPhone 6 and iPhone 6 Plus users who lost cellular service and Touch ID functionality today after updating to iOS 8.0.1," it said.
"Affected users can reinstall iOS 8 through iTunes.
"We apologise for the great inconvenience experienced by users, and are working around the clock to prepare iOS 8.0.2 with a fix for the issue, and will release it as soon as it is ready in the next few days."
The teething troubles with the update come hard on the heels of a blaze of negative publicity for Apple after it took the step of installing the U2 album on owners’ devices without their consent.
After music fans complained en masse about their unbidden gift, the tech giant issued a tool that help users remove the album.