Consumers who pre-ordered the iPhone 6 from stricken retailer Phones 4U will be refunded in full, it has been confirmed, after the company yesterday slipped into administration.
Phones 4U, which posted profits of over £100 million last year, entered administration after a series of networks opted not to renew their business contracts.
The announcement came days after the iPhone 6 went on pre-order, leaving some customers on Apple forums and social networking sites wondering angrily if they’d be out of pocket.
The good news is that a Phones 4U rep has assured those affected that’s not going to happen.
"Any orders that have not already been dispatched will be cancelled and any payments refunded to customers. This includes iPhone orders,” the spokesperson said.
Phones 4U, which operates a chain of 720 outlets nationwide with a staff of 5,500, has also pledged that existing smartphone contracts taken out by its customers will be unaffected.
Industry analysts have posited that carriers have cancelled their contracts with the company in a bid to boost profits and cut back on the amount they pay in commission to third-party partners.