Wi–Fi connection failures. Lagging touchscreens. Excessive battery drain.
These issues will sound familiar to many iPhone and iPad owners who made the jump to iOS 8, only to find it severely wanting.
But they’re also problems being experienced by owners of Google’s Nexus and Google Play edition handsets, thanks to the company’s latest Android Lollipop software.
If anything, Lollipop's glitches are worse than iOS 8, with Android 5.0 hamstrung by a plethora of failings that show that Google has a lot of work to do before the software begins its long rollout to more handsets in the new year.
Understandably, the problems haven’t received as much attention as iOS 8’s niggles, largely because fewer handsets have the ability to install Lollipop.
But having experienced both iOS 8’s and Android Lollipop’s failings first-hand, we can confirm that the latter’s are far more all–encompassing.
On our Nexus 4 and Nexus 7 devices, upgrading to Android Lollipop has been nothing short of a disaster.
The former, already struggling with Android KitKat, has been rendered unusable.
Apps don’t open, the device changes the time at will, Google services don’t work and the touchscreen suffers from extreme lag.
The Nexus 7 isn’t much better, with the keyboard failing to register touches.
Factory resets have only made things slightly better.
On our iPhone 6, iOS 8 issues were linked to a wider hardware failure.
This was fixed by Apple within 24 hours, but even iOS 8’s troubles didn’t turn the device into a tech–stuffed brick.
Anecdotally, it seems this issue is hitting owners of older Nexus devices harder.
But that doesn’t make it excusable.
Google made a huge play of how Lollipop would work breezily on phones with limited RAM and those that weren’t box-fresh.
But now it’s facing accusations of releasing software that’s so far from ready that it shouldn’t have been pushed out in the first place.
This does not augur well for Sony or HTC, both of whom are committed to bringing Lollipop to their flagship phones in early 2014.
You can be certain that if the code isn’t cleaned up, there will be a raft of complaints from users in January and February.
The problem shows that software updates are fraught with peril for new users of any mobile operating system.
Waiting to upgrade is always best, but it should also be incumbent on Google and Apple to release software that works well from the off.
Failure to do so shows contempt for users, especially those not willing to splash out on a new phone or tablet.
For now, Lollipop remains an update worth avoiding.