Facebook Messenger is set to become a whole lot more than a place to natter idly with your pals on the social network, it has emerged.
See, Zuckerberg and co have revealed a new tool that allows you to chat with businesses via its messenger app, allowing you to track orders and make changes without having to delve into your email to do so.
The service will offer a live chat option with businesses, as well as rich information on your order that can sometimes get lost in email chains.
At the moment, Facebook only has a few minor partners, but has set up a sign-up page on its messenger.com site that suggests that businesses will be able to get on board with this service sooner rather than later.
It all looks promising. Now if Facebook can help bring an end to the dreaded ‘anytime between 8am and 6pm’ delivery, we’ll really be excited.
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