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Samsung has exchanged half of Galaxy Note 7 units

US-only figures suggest swap programme is working.
Samsung Galaxy Note 7 vs S7 screen waterproof

Samsung has confirmed it has exchanged half of all the Galaxy Note 7 units sold in the US, less than a week after it started a swap programme for the faulty smartphone.

In a fillip for the Korean company, 90% of those who bought an original Galaxy Note 7 have swapped theirs for a new fault-free model instead of opting for a refund or a different Samsung phone.

The news follows problems with the phone's battery that meant that some handsets overheated and exploded.

Earlier this week, US networks began selling the Galaxy Note 7 again after Samsung pulled the device from shelves at the start of September.

However, it remains unclear how well the exchange programme is working globally.

Samsung has not revealed how many of the 2.5 million Galaxy Note 7s it has swapped around the world, suggesting US consumers may be more proactive in getting new devices.

In the meantime, airlines continue to advise Galaxy Note 7 owners not to switch on their smartphones in–flight.

Source:

Samsung

Category: News

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