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Pixel 2 and Pixel 2 XL: Google releases fix for screen and audio issues

Google Pixel 2 hero size front and back

Google has released a software update for its Pixel 2 and Pixel 2 XL smartphones, to fix a series of problems reported by users.

In recent weeks, a series of reports had pointed towards a growing number of problems with the Pixel 2 and Pixel 2 XL.

Some users complained of a faint clicking noise from the Pixel 2’s earpiece when making calls.

Meanwhile, Pixel 2 XL owners said that their handset’s screen appeared muted and was suffering with so–called screen ‘burn in’, which leaves images faintly visible after navigating away from a web page or app. It’s a problem Apple’s new iPhone X also suffers from.

In a post on its product forum, Google said: “Since all OLED displays experience some degree of decay over time, we’ll continue to make enhancements which maximize [sic] the life of your Pixel screen.”

Google said its new software addresses the clicking issue, while a new set of screen modes - saturated, boosted and natural - will allow users to choose how their display looks.

Saturated mode is closer to the appearance of the screen on the original Google Pixel.

It’s not yet clear if the software fixes problems with audio quality when shooting video on the smartphones.

Google says the software is rolling out to users now.

What's the difference between the Pixel 2 and Pixel 2 XL? Take a look our guide to their key features.



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