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ee tv box

It turns out you'll never own an EE TV box, just rent it.

EE's terms and conditions state the box "will remain our property at all times. We provide you with free hire of the set-top box so you can receive content."

They go on: "If you cancel your television service (whether that's during or after the expiration of the minimum term), you will need to return the set-top box to us.

"If you fail to return it to us within fourteen (14) days, then in addition to any fee payable for early termination of your plan, we may also charge you the cost of the set-top box as set out in our Price Guide and lock the services provided on the box, including pause, record, rewind, replay, restart, multi-screen and catch-up services.

"If we lock your box, you will only be able to watch the free to view channels."

Sky, BT and TalkTalk let you keep your set-top box even if you cancel your contract after the minimum term, so you can still watch Freeview. BT and TalkTalk's keep their pause and rewind functionality.

Virgin Media does ask for its back, however, as it's useless without a subscription.

The terms and conditions also reveal you can only record standard definition channels using the Replay feature, and not between 3am and 5am.

An EE spokesperson told Seenit: "We offer EE TV as a free hire to EE broadband customers. Unlike some other TV services, we also include free repair or replacement if there is a fault with the box for as long as the customer's account is active, so they will not have to pay for additional cover or a replacement."

The EE TV box is free for EE mobile customers who also subscribe to EE broadband plans of £9.95 a month and above (plus £15.75 a month line rental).

Source: Seenit

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