Annoyed that Netflix keeps raising its prices? One man got so irate that he's taking the firm to court.
George Keritsis, from California, USA, claims the streaming company guaranteed his monthly $7.99 fee would never go up as long as he didn't suspend his account. He's not alone – around 22 million Americans have such 'grandfathered' accounts, but were nevertheless affected by the firm's price hike to $9.99 a month in May.
Keritsis is accusing Netflix of breach of contract. He wants an order stopping Netflix from raising rates for customers with grandfathered accounts, plus monetary damages.
"For a period of time, Netflix solicited persons to subscribe to Netflix's streaming service by guaranteeing that Netflix would not increase the monthly subscription prices as long as the subscribers maintained the subscription service continuously," the lawsuit says. "Netflix has broken its contract with these subscribers by unilaterally raising monthly subscription prices."
In 2014, Netflix announced it was raising the price of the basic subscription by £1 a month in the UK, but only for new subscribers. Existing subscribers wouldn't have to pay anything extra for two years. However, that timeframe has now elapsed, and now prices start at £7.49 a month, up from £5.99.
This echoes the rise in the US, where existing customers have to pay $9.99, up from $7.99 a month. In the last two years, new customers had to pay $8.99 a month, and now face the same $9.99 fee.