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Regulatory Compliance Executive/Manager - London


Our business operates three consumer-facing brands (uSwitch, and Bankrate) across the financial services, energy and telecommunications sectors. It includes two firms directly regulated by the FCA (uSwitch Ltd and Dot Zinc Ltd). We are the market leader for comparison in energy and telecoms and cover a very wide range of financial services products.

The role will be responsible for advising the business on regulatory compliance requirements and managing/developing the process for signing off changes.

You will be partnering directly with our agile and passionate product/tech, commercial and marketing teams to ensure our services are fully compliant with relevant regulatory rules. You will be able to build strong relationships and get stuck into projects to an early stage to ensure compliance support is delivered in an agile way and fast-moving way. You will be logical and organised, able to work across all our sectors, and proactive in keeping up to date with regulatory changes.

Key responsibilities

  • Provide robust compliance advice and support – ensuring a high quality, proactive and responsive service is provided to all relevant stakeholders on a broad range of compliance issues
  • Ensure any proposed product and marketing changes, including Financial Promotions, are fully compliant with relevant requirements
  • Maintain strong awareness of relevant requirements, such as the FCA Handbook, CAP code and CMA guidance
  • Monitor the regulatory compliance landscape and keep the organisation abreast of potential threats and opportunities
  • Regularly review, monitor and develop procedures to ensure ongoing efficiency and effectiveness of our compliance programme
  • Ensure we act on FCA rule changes as a directly authorised firm, including producing reports on regulatory compliance for the relevant internal governing body and managing Appointed Representative compliance
  • Develop and deliver internal regulatory compliance training programmes
  • Deputise for the Head of Regulation & Compliance and perform any other duties consistent with the role and/or reasonably required where necessary



  • Educated to Bachelor’s degree level or equivalent with a strong academic background
  • Solid experience working in regulatory compliance for a regulator or regulated company covering at least one of our relevant regulators – FCA, CMA, Ofgem or Ofcom
  • Inquisitive and able to successfully influence senior stakeholders on compliance matters
  • Strong written and oral communication skills – able to communicate complex issues in a straightforward way
  • Solutions-focused with high attention to detail
  • Ability to create and maintain strong internal working relationships
  • Flexible and adaptable to meet the demands of role - able to prioritise and remain highly organised in a fast moving environment


  • Experience in tech/marketing focused firm operating in a regulated sector
  • High levels of understanding of FCA regulation (particularly in consumer credit or mortgages) would be beneficial


  • 25 days holiday + BH
  • Private health and dental
  • Gym on site in London – or membership in regional offices
  • 7.5% pension contribution by the company
  • Free breakfast and afternoon snacks
  • Friday night drinks
  • Discretionary annual bonus up to 10% of base salary
  • Birthday day off, move house day off
  • Training and development
  • Referral bonus up to £5K
  • In house massage/nail treatments
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