Fuse Energy tariffs, prices, reviews and other information
Fuse Energy is a fast-growing dual fuel supplier that focuses on providing low-carbon energy to UK customers. Find out more about it here.
Why choose Fuse Energy?
Fuse Energy is a relatively new energy supplier offering low-carbon dual fuel tariffs to customers across the UK. It also invests significantly in global renewable energy projects and offers end-to-end solar panel design and installation for businesses and commercial properties.
Some of the cheapest deals on the market
100% green electricity as standard
Strong customer service record
How do I contact Fuse Energy?
Customers can email queries to support@fuseenergy.com or contact the supplier’s customer service team via the Chat support section in its mobile app.
What tariffs are offered by Fuse Energy?
At the time of writing, Fuse Energy offers four tariff types for customers with a range of different contract lengths (including 13 and 15-month options).
- Fixed tariffs - Fuse currently offers three fixed dual fuel tariffs where unit rates and standing charges are fixed for the duration of the contract. This is good for those who want price certainty.
- Standard variable tariffs - Fuse currently offers one standard variable tariff, which is a tariff where unit rates and standing charges fluctuate according to the level of the energy price cap.
- Smart EV tariffs - these are ideal for electric vehicle owners looking to charge their cars at home as cheaply as possible.
Does Fuse Energy charge exit fees?
In line with other energy suppliers, Fuse charges exit fees on its fixed tariffs. At the time of writing, its exit fees were set at £50.
Fuse Energy renewable energy
Fuse owns and operates various wind and solar power generation sites around the country which it uses to supply customers with low-carbon energy. It also reinvests 100% of its profits into renewable energy projects around the world.
Fuse Energy reviews 2025
As of August 2025, the supplier has a TrustPilot score of 4.7 from nearly 1,000 reviews. Most reviews mention positive experiences of Fuse’s customer support in addition to being able to save compared to a price-capped standard variable tariff.
Can I get a smart meter with Fuse Energy?
Yes - you request a new smart meter with Fuse through its mobile app.
Does Fuse Energy offer energy efficiency products?
Fuse Energy offers end-to-end commercial solar panel installation covering both roof and land installation. Fuse doesn’t act as a middleman to connect you with an actual installer. Instead, it:
- Provides bespoke system designs
- Handles grid connection applications
- Constructs the system.
Does Fuse perform a credit check when I switch to one of its deals?
Yes, Fuse may conduct a soft credit check when you confirm your switch. This won't affect your credit score but Fuse may ask you for an upfront payment to get you started, which will go towards paying your future bills.
FAQs
Does Fuse Energy have an app?
As mentioned above, Fuse Energy does have an app. In addition to offering direct switching through the app, you can also contact customer support and see details about your usage and billing.
How do I cancel my Fuse Energy supply?
You can cancel your Fuse Energy supply simply by switching to another supplier. Remember, though, that if you’re on a fixed tariff and outside the final 49 days of your contract, you’ll have to pay an exit fee.
Is Fuse Energy going bust?
As a new supplier, it's very unlikely that Fuse is going to go bust. The energy market remains challenging and unpredictable, though, and there is a certain level of risk to operating within it.
*Average annual cost of the cheapest tariff available on Uswitch compared to the October 2025 price cap: £1,612 vs £1,755, which is a saving of £143 for dual fuel customers. Actual bill size will vary depending on your individual household consumption. Prices based on customers consuming medium energy usage as defined by Ofgem’s new Typical Domestic Consumption Values (TDCV) (2,700 kWh of electricity and 11,500 kWh of gas per year), paying by direct debit, with paperless billing. Prices averaged across all regions. Prices correct as of 1 October 2025. This savings figure excludes any cashback you might be eligible for when switching.