iD Mobile is based on Three's network, so you can expect fast speeds and good coverage. Here are a few other perks you'll get as an iD Mobile customer.
Capped contracts: iD Mobile plans both let you cap your monthly spend so you can't run up unexpected charges
Data rollover: With iD Mobile, you can roll over unused data to use next month. Any data you've got left is rolled over automatically, giving you a second chance to use it.
All customers on iD Mobile SIM-only and mobile phone plans allow you to use your UK monthly allowances of data, calls and texts in 52 locations in Europe and beyond for no extra charge.
For more information, check out our iD Mobile international roaming FAQ.
iD is a subsidiary of retail giant Carphone Warehouse and launched in 2015. It’s based on Three’s network infrastructure, so is able to offer nationwide coverage.
iD’s customer support team can be reached on 0333 003 7777 from a landline or 7777 from an iD mobile. Opening hours are 9am-8pm Monday to Friday. And 9am–6pm on Saturdays and Sundays and Bank Holidays.
Alternatively, you can talk to customer service team member via LiveChat on iD's site.
The site is also home to a customer support section with FAQs and guides to help you with common problems.
Another option is to use the free to download iD app that allows you to control a range of features on your iD account.
iD offers a selection of tariffs, all of which offer these benefits:
Inclusive roaming in 52 locations
All customers on iD Mobile SIM only and mobile phone plans allow you to use your UK monthly allowances of data, calls and texts in 52 locations in Europe and beyond for no extra charge.
iD Mobile allows customers to rollover unused data from one to another for free, so you've got a second chance to use it. Any data that's unused from last month is rolled over automatically.
Customers can set spending limits for monthly bills for the UK and overseas, to avoid being hit with unexpected charges.
A buffer of up to £5 extra is available, however, which they can use when they need an extra allowance.
Caps can be adjusted with the iD Mobile app.
iD is based on Three’s 4G network, which offers extensive coverage and is set to cover 98% of the UK population by the end of 2015.
Launched in 2015, iD Mobile promised consumers “capped plans for the lowest price on the market” and roaming plans that it claims “cover more European countries than anyone else”.
It uses Three's network to ensure customers get nationwide coverage and fast speeds.
Moving to iD Mobile and want to keep your phone number from another network?
We've got you covered. Just tell us which network you're leaving and which network you'd like to join and we'll walk you through the process step by step.