iD's coverage spans 99.8% of the UK outdoor population, so the network has you covered.
iD Mobile's service is based on Three’s network with an average connection speed of 22.55Mbps.
- According to a network speed survey conducted by OpenSignal ( 1st Dec 2017 - 28th Feb 2018 )
And with 5G now on iD, you can enjoy even faster data speeds, better connectivity in busy places and less buffering when watching films or making video calls. With average speeds up to 9x faster than 4G, you can download apps and stream high-res movies in seconds.
*5G compatible device and 5G coverage required.
All iD Mobile SIM-only and mobile phone plans allow you to use your UK monthly allowances of data, calls and texts in 50 locations in Europe and beyond for no extra charge.
iD Mobile is a low-cost mobile network that’s a subsidiary of tech retail giant Currys. Running on Three’s network infrastructure, iD Mobile offers coverage across 99.8% of the UK, flexible sim only deals and pay monthly smartphone plans to suit everyone. Plus get free 5G, WiFi Calling, Roaming and Data Rollover at no extra cost on all plans.
To help you get answers faster, iD Mobile’s customer service is 100% online. Here are all the ways you’ll find help and support:
iD Mobile Community
Get access to the help you need 24/7, browse useful articles and chat to fellow iD community members to get answers to all your questions.
Talk to our chat bot for simple queries or speak to an adviser for anything else.
iD Mobile app and My Account online
Take control of your iD Mobile account and manage everything easily on the app, or by logging in online
Automated phone service
Check your remaining allowances, make payments and more with iD Mobile’s automated phone service.
iD Mobile offers a selection of tariffs, all of which offer these benefits:
Inclusive roaming in 50 locations
All customers on iD Mobile SIM-only and mobile phone plans allow you to use your UK monthly allowances of data, calls and texts in 50 locations in Europe and beyond for no extra charge.
iD Mobile allows customers to rollover unused data from one to another for free, so you've got a second chance to use it. Any data that's unused from last month is rolled over automatically.
Customers can set spending limits for monthly bills for the UK and overseas, to avoid being hit with unexpected charges.
A buffer of up to £5 extra is available, however, which they can use when they need an extra allowance.
Caps can be adjusted with the iD Mobile app.
Launched in 2015, iD Mobile promised consumers “capped plans for the lowest price on the market” and roaming plans that it claims “cover more European countries than anyone else”.
It uses Three's network to ensure customers get nationwide coverage and fast speeds.
iD Mobile doesn't offer a mid-contract handset upgrade scheme that's comparable to Tesco Mobile's Anytime Upgrade Flex or O2 Refresh. However, customers who renew contracts are often able to get a new phone before their existing contract ends.