Sky broadband deals

Sky broadband deals on Uswitch.com in June 2023

About Sky Broadband

Since airing its first satellite TV broadcast in the 1980s, Sky has developed a reputation for groundbreaking, high-quality television content.

It was the first company to offer interactive TV in 1998 and it became the UK's first high-definition TV broadcaster in 2006. It also introduced the Sky Go app in 2011, which allows users to watch TV on their mobile devices, wherever they were.

The company expanded into the broadband market in 2005, and it's now the UK's second-largest of the internet providers behind BT.

Sky is continuing to offer new, innovative services, such as its advanced TV box Sky Q and the new smart TV Sky Glass. So it's an ideal choice for entertainment lovers who don't want to miss out on the latest shows, movies and entertainment.

The provider has now also launched its first-ever TV, Sky Glass, and first-ever streaming box with Sky Stream - both of which do away with the satellite dish entirely and let you access its vast content through your Wi-Fi connection.

Sky internet key features

• Bundled TV, broadband, phone and mobile deals in one plan with a single monthly fee

• Premium extra features that you can add or remove on a flexible basis

• Cheaper access to award-winning Sky Q set-top box with its TV plans

• Exclusive blockbuster content from HBO on Sky Atlantic

• Ultimate On Demand offering with over 500 Sky box sets, plus Netflix and Disney Plus for one price

• Live sports and events in 4K Ultra HD

• Access TV anywhere with the Sky Go app

• 18-month contracts

You read our full guide on how to switch broadband for some more impartial information.

Sky broadband deals

The majority of Sky Broadband offers use the Openreach part-fibre broadband network, for which you'll also need to include phone line rental in order to access those Wi-Fi deals. Unless you opt for Sky Ultrafast service.

Sky broadband only deals

Sky recently launched an ultrafast full fibre offer through Openreach's FTTP network that connects fibre-optic cables right to your home. So a phone line may not be required if you choose one of them (subject to availability, of course).

The provider offers its superfast offer as a broadband-only deal too. All Sky Broadband deals come with the option of Sky Broadband Boost and Wi-Fi Guarantee. This gives you your money back if you can't get reliable Wi-Fi in every room.

Sky TV and broadband

Sky is best known for its award-winning digital TV services. Adding TV to your Sky broadband plan gives you access to a huge range of channels. The standard Sky Signature TV service features over 300 channels, including Sky Atlantic where some of the biggest TV hits are shown.

You have the option to add Sky Cinema, which offers 11 dedicated channels, plus a new premiere every day, and Sky Sports where you can pick and choose which sports channels you'd like access to, or take the whole 11-channel bundle.

All Uswitch Sky TV deals come with its Sky Q TV box, which offers a wide range of catchup and on-demand services and lets you record and store up to 500 hours of live TV.

Sky Wi-Fi and phone

Sky Broadband is one of the most popular Uswitch broadband providers, even without the inclusion of digital TV services.

Sky internet deals can be selected with a range of home phone services, too — the standard broadband offer includes unlimited evening and weekend calls to UK landlines and mobiles, with per-minute charges applying for calls outside these hours.

You can add unlimited anytime calls or international services to your plan for a small additional monthly fee.

Sky TV, phone and broadband

Sky Talk unlimited evening and weekend calls are also included as standard with any of its TV and Wi-Fi deals. Plus, anytime and international services can be added to the service for a small monthly fee.

If you want a good idea of whether Sky broadband is right for you, read our in-depth review of Sky broadband.

Sky Fibre broadband speeds

Sky only offers fibre internet, so it doesn't have a standard copper offer with 11Mbps broadband speeds. Its most popular deal is Sky Superfast Broadband, which uses the Openreach part-fibre network and is capable of 59Mbps average speeds. That's more than five times faster than an ADSL connection.

However, Sky Broadband also offers faster speeds with its Ultrafast, Ultrafast Plus and Gigafast connections. Averaging 145Mbps, 500Mbps and 900Mbps respectively, these are ideal for high-usage households with lots of devices. Sky Ultrafast is also serviced through Openreach on its growing full fibre network.

Sky has signed up to Ofcom's voluntary broadband speed Code of Practice. This means that, before you sign up for a service, you'll get a personalised estimate of the exact speed your home should be able to receive.

If your performance doesn't meet these minimums and the firm can't fix it within 30 days, you'll be able to cancel your contract and switch to a better service without penalty.

For an extra £5 a month, you can also enjoy Sky's Broadband Boost service. This provides daily checks on your line to spot any problems, flexible engineer visits and Sky's Wi-Fi Guarantee, which ensures you'll get great wireless connectivity in every room of your home, or your money back.

Sky Superfast Broadband

If you're looking for fast, reliable broadband, Sky Superfast broadband offers a widely-available fibre-optic broadband connection.

This means that instead of traditional copper phone lines, most of the connection is serviced by fibre cables, which offer faster broadband and cause fewer connection issues.

Sky has two superfast fibre offers on Uswitch — its more entry-level 36Mbps speed and its slightly faster 59Mbps deal. Both are ideal for average-sized households who want to stream, share and game without slowdown at any time.

Sky Fibre Max is now Sky Superfast Broadband

When Sky was first ramping up its fibre broadband speeds, it introduced a product called Sky Fibre Max. Launched in 2016, Sky Fibre Max offered, what was at the time, impressive top-end broadband speeds of 76Mbps. It was also one of Sky's first products that offered unlimited downloads; a standard practice now but downloads were often capped at 25GB a month.

Sky Fibre Max was an incredibly popular product, and now new and exisiting customers can get the same great speeds, great service and affordable price with Sky Superfast Broadband.

Sky Ultrafast Broadband

Using Openreach's growing full fibre network, Sky's Ultrafast Broadband connects fibre directly from the broadband exchange to your home, allowing for even faster and more reliable internet than superfast fibre. Sky Ultrafast Broadband offers average download speeds of 145Mbps, or up to 500Mbps for its Ultrafast Plus connection.

These speeds are a great option for heavy broadband users and large households where multiple devices are being used to game online or stream video at the same time.

If you work with large files, enjoy streaming in 4K or play high-quality online games, Sky Broadband Ultrafast will mean you can do all of this easier than ever before.

Find out more about ultrafast broadband with our guide.

Sky Gigafast Broadband

Another connection that uses Openreach's full fibre network, Sky Gigafast is the provider's fastest broadband package. It offers 900Mbps average speeds, which is similar to the fastest deals on offer from other full fibre providers.

Realistically, no household will really notice the benefits of this speed compared to Sky's Ultrafast products. This is an astronomically fast connection that will likely become a lot more appealing as demand for internet goes up in the next few years.

What speed is Sky Wi-Fi in my area?

More than 97% of the UK has access to Sky's part-fibre broadband, but there may still be some locations where this isn't available. Exact speeds will also differ depending on a user's location, with a variety of factors contributing to the specific performance for a home.

The best way to determine Sky’s broadband speed in your area is to use our broadband postcode checker, which will let you know what offers are available and the speeds you can expect.

Sky internet for streaming

Though the majority of Sky TV is still delivered via satellite dish, some of its features such as catch-up, on-demand and boxsets require a broadband connection to stream content. Not to mention the fact that services like Netflix, Disney Plus and Amazon Prime can all be streamed via your Sky Q set-top box (provided you have an account with them).

The recommended minimum speed for streaming is 3Mbps for standard definition content and 5Mbps for HD. If you want to stream smoothly in 4K ultra high-definition, however, you'll need a minimum speed of 25Mbps.

This applies to a single device streaming one piece of content, so the more devices you want to use at the same time, the faster your speed wil need to be.

Sky Superfast Broadband is ideal for streaming, offering average download speeds starting at 59Mbps.

Find out more about the best broadband speed for streaming with our guide.

Sky Broadband for gaming

The headline speed you need for gaming is fairly low — Xbox Live, for instance, recommends a speed of just 3Mbps for playing online. However, if you want the best broadband for gaming, you'll need to consider a few other factors.

If you want to download digital games to your PC or console, some of which may be over 100GB, you'll need much faster speeds than this if you want it to finish in a reasonable time. So a fibre connection of at least 30Mbps should be the minimum. Faster connections with lower latency also reduce the risk of lag interfering with your gaming.

Cloud gaming is also on the rise — this is where instead of downloading a game you would 'stream' it in the same way you watch a Netflix show through the internet. However, this requires a very fast internet speed to work smoothly, currently demanding 35Mbps consistently just for that activity alone.

If you're a regular gamer or live in a house with gamers, you'll want to consider Sky Ultrafast Broadband with speeds of around 145Mbps or 500Mbps, your gameplay is less likely to be interrupted.

Sky Wi-Fi installation

If you're only selecting a Sky internet and calls package, set-up should be fairly straightforward because all that's needed being an active phone line.

In fact, in most cases you can self-install your broadband without ever needing to get an engineer to visit your home. However, those opting for Sky TV services will need an engineer to install the satellite and other necessary equipment at your property.

Is there a Sky internet installation fee?

The standard installation fee for Sky internet is normally between £19.95 and £39.95, depending on the specific connection you're signing up for. Sky Broadband-only deals typically have cheaper set-up costs than its TV services.

What's the Sky Broadband installation time?

If you already have a landline, it should take around two weeks to switch your service to Sky. However, if you are getting broadband for the first time or need a landline installed, it may take up to three weeks.

Sky fibre installation

If you're moving from a standard copper internet connection to a fibre service, it can take up to seven days to make the change. You may also need a new router if your current one isn't compatible, in which case Sky will automatically send you one.

Sky Q Hub

Sky's flagship router is the Sky Q Hub, which has won rave reviews for its performance, especially when it comes to ensuring you get a reliable connection throughout your home.

Available as standard with Sky’s fibre broadband deals, the router uses the advanced 5GHz band for faster Wi-Fi performance and can even be connected to a Sky Q set-top box via your home's internal wiring.

Sky Q Hub set-up

Setting up the Sky Q hub should be a simple process, as everything you need is included in the box and you can connect the included cables to your home's master phone socket and a power supply.

However, if you need more help, Sky's online support page offers simple step-by-step walkthroughs for the Sky Q hub and the other routers Sky offers.

What are the best Sky Broadband deals?

You can compare the best Sky deals for TV, broadband and landlines in the comparison tables at the top of this page, where you can filter by speed, cost and what services are included.

Keep in mind that the best Sky internet deals will be those that suit your needs, so if you hardly ever use the internet you might not need superfast fibre broadband.

It's also a good idea to compare our best broadband deals from other providers so you can be 100% sure that the best Sky offers are the ones you want.

Sky Broadband customer service

There are a number of ways to contact Sky customer service.

The firm has a wide range of online FAQs on its website, covering everything from set-up queries to security primers, while you can also get assistance via Facebook Messenger, SMS, email or by phone.

See more information on how to contact your broadband provider in our broadband guides section.

Sky Broadband customer service number

To speak to a Sky customer service agent by phone, you can call 0800 759 1467. This service is free for Sky Talk customers, or will be charged at the same rate as 01 or 02 numbers for other users. Lines are open from 7am to 11pm, seven days a week.

Should I get a Sky broadband and TV deal?

Sky TV still offers the most comprehensive pay-TV products in the UK, with exclusive channels that you can’t watch anywhere else.

If you’re considering adding pay-TV to your broadband and home phone subscription, your first stop would be to check out Sky internet deals.

How much is Sky Broadband?

Sky doesn't offer the absolute cheapest deals on the market, but it often makes up for it with a comprehensive, reliable internet service and very easy access to some of the best TV bundles on offer.

NOW Broadband, Sky's sister company, offers cheaper deals and similar access to premium Sky TV content. However, you might miss out on some of the additional broadband features you get from Sky, such as its Wi-Fi Guarantee.

Does Sky Fibre use BT line?

Sky Broadband currently runs on the Openreach network, which is owned by BT. This means that Openreach is the company that is responsible for installing and maintaining the network and connections to your home. It does not mean that you need to have a BT account or BT landline in order to use Sky Wi-Fi.

Sky offers broadband and home phone packages so you can get all your services from one provider.

Is BT cheaper than Sky?

BT and Sky are the two biggest broadband providers in the UK, and therefore are usually each other’s biggest competition. As such, BT and Sky prices tend to be fairly equally priced.

The price differences between the two will be its most significant when you add additional services like digital TV. In this case, BT is often cheaper than Sky because it typically offers fewer channels and services.

Who has better broadband Sky or BT?

Both Sky and BT are known for the quality of their internet services. They regularly appear at the top of customer satisfaction surveys and are regular recipients of Uswitch broadband awards in various categories.

BT offers a wider range of average broadband speeds from 10Mbps to 67Mbps, and Sky internet is often priced slightly cheaper.

Is Virgin better than Sky Broadband?

Virgin Media offers some of the fastest broadband speeds widely available across the UK. However, Sky Broadband is still much more accessible than Virgin Media, and the option to bundle in Sky TV means it’s still one of the UK’s most popular broadband providers.