In our provider reviews, we take an in-depth look into the services and products offered by UK broadband providers.
Whether you care about speed, price, reliability or customer service, our independent reviews will help you decide which provider is right for you.
Choose from the biggest broadband providers in the UK to find out our verdict. Use our reviews to decide which provider would be best for your household.
Our survey provides an annual look into what customers like the most (and the least) about their broadband provider.
It looks at the most important parts of a broadband service and ranks providers on their customers' satisfaction with them. These include:
Value for money | Internet speed | Reliability | Customer service | Installation | Billing
Our provider reviews hope to provide a clear, honest view of what customers in the UK think of their broadband provider. They focus on ten areas in particular:
Customer service | Value for money | Internet speed | Reliability | UK coverage | Home equipment | Setup & installation | Communication | Bundle availability | Price rises
To lend as much authority to the claims made in our reviews, Uswitch ran a 24,000-person survey that asked customers to rate many of the above aspects for their provider on a 1-5 scale.
And to help provide more detail, we have much more in-depth accounts of these providers' services. These are all written by Uswitch authors who have had first-hand experience of that provider.
Reading reviews is one of the best ways to help you make the right decision about a product or service. They help you to understand what the experience is really like, outside of the advertised details promoted by the company.
When comparing broadband deals such as Uswitch's comparison tables, all you can see is the internet speed, monthly price and a couple of other details. So if you care especially about a particular part of your broadband service, such as reliability, it's hard to know how a provider performs in that area unless you read a review.
Our reviews aim to help you find out in detail which provider may be best suited to your needs. They cut through the advertising jargon and talk about what you're likely to get in real terms.
So, before you choose a particular broadband provider, you might want to take a look at our reviews to narrow down which ones you'll likely have a positive experience with.
Broadband contracts often last for 18-24 months, so it's a big commitment. And it pays to put some thought into what is right for you before selecting a new package.
Reading reviews certainly helps you narrow down which providers are best for you, but there are other ways to nail down the right deal for your household's needs.
Whether you're living in a small household with only a couple of devices, a student working late with lots of housemates, or in a large family with a dozen devices on the go at once, there's a broadband deal out there for you.
Read our guide for more advice on how to choose the right broadband package.