EDF Energy reviews, tariffs and information

About EDF

EDF offers, among other things, a range of fixed and bundled tariffs for electricity and gas; a range of connected home products (such as smart thermostats) to help you take your first step towards a smarter home; and heating and boiler insurance cover.

In total, EDF supplies energy to millions of customers, both businesses and households. EDF is the UK's biggest generator of zero carbon electricity, producing around a fifth of the UK's electricity from a variety of sources, including combined heat and power plants and wind farms, as well as the more traditional gas, coal and nuclear power stations.

EDF renewable energy

EDF, as well as being one of the biggest energy suppliers in the UK overall, is also the UK's biggest producer of zero-carbon electricity thanks to its operation of 10 nuclear power plants and 36 wind farms around the UK. It was also the energy and sustainability partner of the London 2012 Olympic and Paralympic games.

EDF reviews

As of July 2023, EDF has a score of 4.2 from nearly 60,000 reviews. A lot of customer reviews single out the supplier's app and Home Hub as particularly good as a means of tracking energy usage and spend.

Does EDF have an app?

EDF does have an app that allows customers to check their account details, submit meter readings and make changes in addition to paying bills. It also uses fingerprint log-in for extra security. The Hub feature within the app shows a property's energy usage and get tips on how to save energy.

Prepayment customers can also check their balance, top up and get alerts through the app.

Can I get a smart meter with EDF?

Yes, EDF offers smart meter installation to its customers. They come with an In-Home Display so it's easy to see how much energy you've used and how much you've spent each day.

Does EDF offer energy efficiency products?

EDF offers a range of solutions for customers looking to invest in energy efficiency products, from solar panels and new boilers to heat pumps and insulation.

Is EDF going bust?

The energy market is challenging and unpredictable at the moment and there is a certain level of risk to some suppliers - find out why in our energy market Q&A guide.