Created in 2003, five years after French energy company EDF Group (Électricité de France) bought Seeboard, London Energy, and SWEB Energy, EDF is the UK’s largest producer of low-carbon electricity and the biggest supplier of electricity by volume in Great Britain. According to UK energy statistics, EDF is responsible for 11% of the UK's overall domestic energy market share.
EDF, as well as being one of the biggest energy suppliers in the UK overall, is also the UK's biggest producer of zero-carbon electricity thanks to its operation of 10 nuclear power plants and 36 wind farms around the UK. It was also the energy and sustainability partner of the London 2012 Olympic and Paralympic games.
As of January 2024, EDF has a score of 4.3 from over 70,000 reviews. A lot of customer reviews single out the supplier's app and Home Hub as particularly good as a means of tracking energy usage and spend.
EDF does have an app that allows customers to check their account details, submit meter readings and make changes in addition to paying bills. It also uses fingerprint log-in for extra security. The Hub feature within the app shows a property's energy usage and get tips on how to save energy.
Prepayment customers can also check their balance, top up and get alerts through the app.
Yes, EDF offers smart meter installation to its customers. They come with an In-Home Display so it's easy to see how much energy you've used and how much you've spent each day.
EDF offers a range of solutions for customers looking to invest in energy efficiency products, from solar panels and new boilers to heat pumps and insulation.
The energy market is challenging and unpredictable at the moment and there is a certain level of risk to some suppliers - find out why in our energy market Q&A guide.