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EDF Energy

EDF Energy reviews, surveys and price changes

EDF Energy is one of the big six energy providers, as well as one of the largest electricity generators and suppliers of gas and electricity in the UK

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Who are EDF Energy?

They produce around one-fifth of the UK's electricity from a variety of sources, including combined heat and power plants and wind farms, as well as the more traditional methods.

EDF Energy was created in 2003, five years after French energy company EDF Group (Électricité de France) bought Seeboard, London Energy and SWEB Energy.

EDF Energy customer rating 2018

edf energy supplier rating

Big six supplier EDF Energy rates three-and-a-half stars out of five in the most recent 2018 customer survey which included more than 17,000 respondents. It is the biggest survey of its kind in the UK, seeing customers rating the supplier in categories including value for money, switchover process and more.

Recent price changes from EDF Energy

In April 2018, the big six supplier announced a 1.4% price rise for standard variable rate tariff electricity customers.

The increase, which means a £16 per year hike in customer bills, goes into effect 7 June 2018 and followed days after big six rival British Gas announced a dual fuel price rise of 5.5%.

Around 1.2 million customers will be affected by the price hike, which makes their standard tariff the most expensive in the market.

“Following a shock price rise from British Gas, it is incredibly disheartening to see EDF jump at the opportunity to hike prices – exactly a year after they last announced an increase," said Claire Osborne, energy expert at uSwitch.

"While EDF may be playing down the size of the increase, their standard tariff is now one of the most expensive on the market. This is another kick in the teeth for EDF customers, who must be wondering whether this is going to happen every April.

“It’s also important to consider whether suppliers are taking advantage of the threat of a price cap being introduced – raising prices before it comes in and banking on consumers not switching away because they mistakenly assume they will be protected.

“Now that two of Britain’s biggest suppliers have raised prices, we are starting to see the uncomfortably familiar pattern where one company follows another. The question is whether it will be a trickle or a stampede. Either way, households should join the 5.5 million energy customers who switched away from rip off tariffs last year[5] and show the suppliers who really holds the power. There are savings of up to £482 on offer for only ten minutes online and consumers can fix their tariff to protect against future price rises.”

The table below shows which of the big six energy suppliers, including EDF Energy, last raised and dropped their prices, and when:

Supplier Price change 1 Date effective Price change 2 Date effective

EDF Energy

Up-arrow1.4% 7 June 2018 Up-arrow6% 31 Aug 2018


Up-arrow2.7% 19 April 2018 Up-arrow4.8% 20 August 2018

British Gas

Up-arrow5.5% 29 May 2018 Up-arrow3.8% 1 Oct 2018


Up-arrow5.5% 1 June 2018 Up-arrow3.7% 08 Oct 2018


Up-arrow7.9%** 11 July 2018 N/A N/A


Up-arrow5.3% 17 June 2018 N/A N/A

Based on a medium energy user on a standard dual fuel tariff, paying on receipt of bill, with bill sizes averaged across all regions. **SSE price change includes removal of £6 per fuel paperless discount

Previous price changes from EDF Energy

In April 2017, EDF Energy announced its second price rise in six months (having previously raised prices in January 2017).

The latest price rise of 7.2% would affect all households on EDF's standard variable rate dual fuel plans: nearly half of their customers.

The latest price rise is to take effect 21 June 2017.

uSwitch Energy Expert Claire Osborne called this news a "second blow to EDF customers":

“This is another blow to EDF customers who are only just coming to terms with the hike that came into effect last month.

“EDF’s promise to contact all customers on standard variable tariffs to review their deal and provide them with advice on energy efficiency should be noted. They have also pledged to give 67,000 vulnerable customers a one-off automatic rebate of £100 each. This will provide some welcome respite to those most in need of help paying their bills.

“As always, consumers don’t need to sit back and accept this – they can take action to protect themselves from any unexpected price increases. The best way to stay in control of household budgets is to switch to a fixed deal. Not only could this save hundreds of pounds, but it will provide much needed peace of mind that you won’t be hit by rising energy bills.”

In late January 2015, EDF Energy announced that it drop the price of its dual fuel standard plans by 1.3%, effective 11 February.

They were the final of the big six to announce a price cut in 2015, and it brought the cost of their standard dual fuel plan down to £1,155 — a cut of £9 a year.

EDF Energy prices went up by 3.9% on the 3 January 2014, for the company's gas and electricity customers. The energy supplier was the fifth of the big six to announce price hikes and primarily blamed a combination of rising distribution charges, smart meter installation costs and renewable obligations, for the increase.

Why switch to EDF Energy?

In total, EDF Energy supply energy to around 5.5 million customers, both businesses and households, making it the nation's largest supplier of electricity by volume.

EDF Energy, as well as being one of the biggest energy suppliers in the UK overall, is also the UK's biggest producer of low-carbon electricity.

EDF Energy produce around one-fifth of the UK's electricity from a variety of sources, including combined heat and power plants and wind farms, as well as the more traditional gas, coal and nuclear power stations.

EDF Energy operate eight nuclear power plants across the UK, which helps make it the largest low-carbon producer.

The company also plans to build up to four more nuclear power plants in future, which could help to generate 40% of the low-carbon electricity, if built.

EDF Energy was the energy and sustainability partner of the London 2012 Olympic and Paralympic games.

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