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Fast and reliable business broadband is essential to the success of many modern businesses, especially since the coronavirus pandemic. With many companies now being run from home and video calls almost completely replacing in-person meetings, a good broadband connection has never been more crucial.
Business broadband is vital for companies of all shapes and sizes to operate efficiently and profitably. Whether you're a sole trader or running a company of hundreds, a fast and reliable business broadband connection will be one of your most basic requirements.
If you’re thinking of setting up a business, or already run one, this guide will explore the most important things to consider when choosing a business broadband package.
|Package||Broadband speed||Contract length|
|Plusnet Business Unlimited Broadband & Pay As You Go Calls||18Mb average*||24 months|
|BT Business Halo for Business 1 – Superfast & Digital Phone Line||76Mb average*||24 months|
|Vodafone Business: Essentials Superfast 2||76Mb average*||24 months|
|bOnline Business Broadband & Phone - 12 Month Contract||24Mb average*||12 months|
|TalkTalk Business Simply Broadband and Pay As You Go Calls||17Mb average*||12 months|
|Woav Business Broadband + Phone Line - 1 month contract||17Mb average*||1 month|
|Vodafone Business: Essentials Superfast 1||38Mb average*||24 months|
|TalkTalk Business Complete Broadband & Unlimited UK Calls||17Mb average*||12 months|
|Plusnet Business Unlimited Fibre Broadband & Pay As You Go Calls||76Mb average*||24 months|
|bOnline Business Fibre 76 Broadband||76Mb average*||12 months|
An Internet protocol (IP) address is a numbered code that identifies every computer connected to a certain network, enabling them to exchange information with one another over the internet.
With most home broadband connections, you're assigned a dynamic IP address. This means it changes every time you connect. However, with premium business broadband connections you are usually provided with a static IP address, which means that the identifying number always stays the same.
Static IPs enable you to access more advanced internet features that are helpful to a business.
With a static IP address and you can:
A lot of UK business broadband providers now offer reasonably-priced, high-speed business broadband packages tailored to the needs of companies at any size.
For instance, TalkTalk Business offers a 76Mbps connection for less that £24 a month, with the option to upgrade all the way to 1Gbps if its full fibre service is available in your area.
Other players in the business broadband sector include Plusnet Business, which is renowned for its excellent customer support and incredibly affordable prices (only just over £20 a month). There's also XLN Telecom, bOnline, Vodafone Business and finally Virgin Media Business, whose top business broadband product offers speeds up to 500Mbps.
BT Business' standard broadband packages offer superfast connections and a reliable service that won’t let you down. Broadband products range from those suitable for small-to-medium enterprises with light usage needs to larger firms who may want to opt for those that have dozens (or even hundreds) of connected devices in use at any one time.
Customers can also choose to add mobile broadband with free Wi-Fi minutes available on selected deals. In addition to a minimum 10GB of usage allowance, BT also provides 10 email addresses with spam protection through Outlook Web Access.
Thanks to its highly advanced cable broadband network, Virgin Media Business is able to offer fast and reliable broadband speeds that are not affected by the distance between your business and the telephone exchange — allowing an ultrafast cable service of up to 500Mbps.
Customer support is another strong selling point for Virgin Media, with help on hand from a dedicated, UK-based team 24/7 via a freephone number.
Other key features of Virgin Media Business Broadband include unlimited downloads and calls, as well as business-grade SLAs and wireless routers as standard on all packages.
Plusnet has long been renowned for its excellent customer service, and recently won Best Provider Customer Service at the 2021 Uswitch Awards.
The provider takes this same customer-focused approach for its Plusnet Business broadband, with clients benefitting from a well-informed, UK-based support team that is on call 24/7 every day of the year.
Plusnet Business broadband customers can expect a connection speed of up to 76Mbps on their fibre broadband packages, which are available with 12 or 24 month contracts.
TalkTalk Business broadband packages offer speeds of up to 76Mbps and prioritised business traffic, making it one of the fastest available to UK firms. TalkTalk is also known to have some of the most competitive rates on the market.
Companies also benefit from years of industry experience, keen prices and the flexibility to tailor a phone line and broadband deal to meet their needs and add extra services for a small additional charge.
Its customer support is excellent, with dedicated, UK-based specialists on call from 9am to 5pm. TalkTalk's superlative aftercare record was highlighted when it scooped a Cisco Customer Service Award for its standards of customer support.
bOnline's main focus is to accelerate businesses with fast and reliable internet access. It's a small business specialist, providing three powerful and affordable connectivity solutions to help equip small businesses in the digital age.
Specifically, bOnline offers broadband on a 12-month contract with speeds ranging from 18Mb to 80Mb.
A static IP address is vital if you want to set up a website, manage a server or email account or access your network remotely. A static IP address gives businesses a single, unique identifier for their internet connection, whereas most home broadband users have a dynamic IP address that changes every time they connect.
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