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Plusnet broadband deals

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Why choose Plusnet?

Save with online exclusives Find a range of packages from Uswitch's Provider of the Year.

Connect your home Get a free wireless router included.

Support if you need it Award-winning, UK-based customer service.

Please note: Broadband providers may increase monthly prices in line with the retail or consumer price index each year during the length of your contract. Please refer to individual broadband provider's terms and conditions before signing up.

To find out more about the Uswitch Awards and how they are selected, please visit our awards homepage.

§Next-day delivery on orders made before 20:00. To find out more about delivery times, please check the provider site for more details.

If you shared information on how much you pay for your broadband, your results will highlight deals with an annual saving of £5 or more. Annual savings show what you could save in the first 12 months. Your savings are the difference between the annual cost you entered for your current deal and the deal you could switch to. The annual savings amount does not include:
  • setup costs or one-off payments
  • vouchers, bill credit or other goods
  • annual price increases

*The "average" speed displayed in Mb represents the speed available to 50% of customers with this product during peak time (between 8pm and 10pm). The actual speed you will get depends on your cabling, your area and (with non-fibre optic products) time of day and how far you are from the telephone exchange. Most providers will tell you the likely speed you will receive when you begin your online sign up — this may differ from the average speed displayed on our table.

The deals available at your postcode are subject to local availability. The provider will confirm availability for your line.

We aim to take the strain out of broadband comparison. Good broadband deals aren't just about the price, it's also about what's included in the product, the speeds offered and any extra incentives providers are offering. To balance all of these, we have developed a ranking formula that takes into account deals that are proving to be popular with our customers, that are competitive in the market and have a smooth buying process.

If you prefer, you can sort deals by monthly cost, speed or contract length. You can also choose to show costs as monthly or full contract, which lets you see the total spend over the contract period, including any setup costs.

Uswitch services are provided at no cost to you, but we may receive a commission from the companies we refer you to.

Plusnet internet deals

Plusnet broadband deals are well known for being great value for money, with fast connection speeds and excellent customer service. The provider even offers full fibre broadband deals, with up to 500Mbps speeds available for very reasonable prices compared to other ultrafast internet providers.

Value for money from Plusnet

If you're looking for a well-priced internet contract, a Plusnet broadband deal will likely feature towards the top of your shortlist.

A simple ADSL broadband connection offers you 10Mbps average download speeds. And you can often grab a Plusnet ADSL deal for just over £25 a month. But you could actually get up to six times this speed for less, if you're able to choose one of its superfast fibre offerings.

If you live in a one or two person household and only very occasionally use the internet, the 10Mbps speeds of Plusnet's ADSL connection would be the most suited to you. Search for more cheap broadband offers on our dedicated page.

However, if you regularly use the internet to stream TV, play games and download large files, or you live with three or more people, you would likely be better off with one of Plusnet's fibre broadband deals.

Thankfully, you don't have to spend much extra per month to get these speeds, so you might find it worth it even if you don't use the internet a huge amount.

Plusnet fibre broadband offers

Plusnet doesn't limit itself to ADSL broadband. It offers plenty of reasonably priced fibre broadband deals, with faster average speeds starting at 36Mbps and going up to 66Mbps. These can start from as little as £24.99 a month (according to prices in May 2023).

Check out the most popular Plusnet internet deals in the comparison table above, or find more fibre broadband deals from other broadband providers.

Plusnet phone and broadband deals

If you're looking for the best broadband and phone provider for your needs, Plusnet could have what you're after. Many of its value-for-money broadband deals include a home phone plan and line rental for no additional cost.

You'll be able to see this yourself by clicking on the Price Details button on each of our Plusnet offers. All charges come from the broadband connection and none come from the home phone service.

Plusnet broadband customer service

Plusnet takes pride in its award-winning customer service, offering a number of ways for customers to get in touch with its dedicated team. And as a result, it typically receives fewer customer complaints than most Wi-Fi providers in Ofcom's quarterly complaints report.

Plusnet’s online help and support section is intended to cover the most frequently asked questions, while its ‘Contact Us’ facility is available for live online chat or by phone.

For more detail about Plusnet, read our Uswitch broadband review.

Plusnet router and equipment

Plusnet’s four-port wireless router uses ‘N’ series technology and is provided with all of its fibre and ADSL broadband products.

It comes free when customers sign up for one of its deals on a 12- or 18-month contract, and it will be capable of handling everything a normal household will want to do online. Competitive gamers and power-users might want a more advanced model, but Plusnet isn't the best placed provider for the optimum performance needed for those activities in the first place.

Plusnet security software

Created by McAfee, the Plusnet Protect security package also includes spam protection and a personal firewall to better shield you from unwarranted viruses and content.

Plusnet internet products also come with its parental controls tool, Plusnet SafeGuard.

Plusnet TV and BT Sport

At the start of 2021, Plusnet announced that they would "no longer be taking orders" for its pay-TV services. The Plusnet T&Cs also revealed that customers would no longer be able to renew their TV subscription as of 7 February 2021.

Existing TV customers are still able to use their set-top boxes to watch Freeview content, but Plusnet TV services are no longer available to purchase.

However, as Plusnet's parent company is BT, customers can still get access to the BT Sport app at a reduced rate.

Plusnet email features

Customers of Plusnet Broadband receive a personal webmail account, which includes unlimited alias addresses included. These are different addresses that still deliver emails to the same inbox.

This gives you the option to give out different email addresses or more anonymous email address and still manage all your correspondances from the same inbox.

Just remember that you'll likely have to change your Plusnet email address if you end up switching from them in the future.

About Plusnet broadband

Plusnet started up in 1997 as a dial-up internet provider, and it proved to be so popular that by 2004, the size of its customer base had doubled. Since then, it's grown steadily to become one of the UK’s largest Wi-Fi providers.

In 2007, Plusnet was acquired by BT Group. It continues to operate separately from the BT brand, but the takeover led to a number of offers, initiatives and add-ons being shared between the two broadband providers.

In 2012, Plusnet launched its fibre broadband service, using the same Openreach network as BT's superfast fibre and offering average speeds of up to 66Mbps. And in 2022, Plusnet launched its first full fibre broadband deals, offering speeds between 100Mbps and 500Mbps to customers on the Openreach ultrafast network.

Its packages all offer unlimited downloads, but traffic prioritisation usually applies during peak usage times.