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Energy guides

If you're looking for assistance in comparing energy, switching energy or any energy problem, our energy guides are here to help.

Energy bills

Managing energy bills is key for customers - find the answers to your questions here.

23 November 2023

Average gas and electricity bills in the UK - Uswitch

What does the average UK gas and electricity bill look like? See how your energy usage and bills compare against Ofgem's averages for 2023.

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21 November 2023

How to prepare for a price cap update - Uswitch

With the price cap due to be updated on four times a year, Uswitch has released a checklist for energy customers to help them prepare, whether the cap's going up or down.

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couple looking disappointed at their energy bill
10 October 2023

Energy back billing errors - Uswitch

Understand how to deal with energy supplier back billing. Discover your rights as a consumer and what you can do if you receive an unexpected energy bill.

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Debt consolidation loans
09 October 2023

What to do if you're in debt to your energy supplier - Uswitch

Are you in energy debt? Find out what help is available if you owe money to your energy supplier and how to get out of energy debt.

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03 October 2023

Getting a refund from your energy supplier - Uswitch

Does your current or previous energy supplier owe you money? Find out how to get it back with Uswitch’s guide to energy refunds.

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a set of pylons in the countryside
03 October 2023

Gas and electricity standing charges - Uswitch

What is a standing charge for gas and electricity? All energy tariffs offered have a daily standing charge. The charge will cover the fixed costs of supplying your home with both gas and electricity, you then pay your usage on top.

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Energy discounts and help

Various discounts and help are available to energy customers, both through industry organisations and individual suppliers. See what might be available to you here.

28 November 2023

How do demand flexibility schemes like Utrack Money Back work? - Uswitch

The National Grid's Demand Flexibility Service promises to pay customers for energy they don't use - how does it work, and it is it worth it?

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23 November 2023

How to find out if you’re eligible for an energy help scheme, grant or benefit - Uswitch

Find out if you're eligible for energy help schemes or benefits using our interactive tool.

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Ofgem logo Uswitch
23 November 2023

Ofgem: discover the role of the energy market regulator - Uswitch

Find out how Ofgem works with both energy suppliers and consumers. Discover how the UK energy regulator helps ensure consumers get a fair deal on their energy.

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23 October 2023

Warm Home Discount scheme 2023-24 - Uswitch

Discover all you need to know about the government-funded Warm Home Discount scheme - a guide to help eligible homes save money on their energy bills in 2023 and 2024.

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man looking at his energy bill
10 October 2023

Consumer rights for energy customers - Uswitch

What are your rights as an energy consumer? Can your supplier raise its prices? Have you been mis-sold an energy plan? All this and more in our guide

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03 October 2023

Priority Services Register for vulnerable energy customers - Uswitch

Vulnerable energy customers such as the elderly and disabled can register for special services from their energy supplier - here's how.

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Energy meters

Get to grips with the different types of gas and electricity meter here.

23 November 2023

Prepayment meters and pay as you go energy - Uswitch

Millions of households across the UK have prepayment or pay as you go energy meters. If yours is one of them, find out how prepayment meters work, the pros and cons and how to find a cheaper gas and electricity deal.

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21 November 2023

How to prepare for a price cap update - Uswitch

With the price cap due to be updated on four times a year, Uswitch has released a checklist for energy customers to help them prepare, whether the cap's going up or down.

Learn more
09 October 2023

What is Economy 10? - Uswitch

Economy 10 tariffs means you pay a cheaper rate for your electricity during the off-peak times of the day. See if Economy 10 is right for you and your home.

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13 September 2023

What is Economy 7 - Uswitch

Do you have an Economy 7 meter? Find out everything you need to know about Economy 7 meters and tariffs, including how to tell whether you have an Economy 7 meter, how Economy 7 tariffs work and how to get the best energy deal for you.

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12 September 2023

Changing from a prepayment meter to a credit meter - Uswitch

Looking to switch from a prepayment meter to a credit meter? We explain who can switch and how you can get your prepayment meter replaced with a standard meter.

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06 September 2023

How to read your gas and electricity meters - Uswitch

Find out how to take meter readings from any type of gas or electricity meter in this Uswitch guide to reading energy meters.

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Energy prices

Whether they're relatively stable or fairly volatile, energy prices are worth keeping an eye on. Find out more here.

23 November 2023

What is Ofgem's energy price cap 2023? - Uswitch

Information on the energy price cap set by Ofgem, set at £1,834 from October until January 2023 and from £1.928 from January to April 2024.

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23 November 2023

Discover why 2023 energy price changes affect energy bills - Uswitch

Find out which suppliers have increased or decreased their energy prices and how that affects your energy bills in 2023.

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OVO Energy Logo
30 October 2023

OVO price changes in 2023 - Uswitch

Will OVO energy prices go up or down in 2023? Keep up to date with OVO price changes here.

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British Gas Logo
30 October 2023

British Gas price changes in 2023 - Uswitch

Find out how you are affected by British Gas price changes in 2023 and how to get a cheaper deal on your energy. Compare and switch energy suppliers today.

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30 October 2023

Octopus price changes in 2023 - Uswitch

Will Octopus energy prices change in 2023? What happens if they go up or down? Find out here.

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30 October 2023

ScottishPower price changes in 2023 - Uswitch

Find out how you could be affected by ScottishPower price changes in 2023 and find out how to get a cheaper deal on gas and electricity. Compare and switch your energy today.

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Energy suppliers

Questions about your supplier? Find the answers here.

23 October 2023

Which energy suppliers are British-owned? - Uswitch

Wondering which suppliers are 'British made'? It might surprise you which of the big six have roots in the UK.

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12 September 2023

Big Six Energy Suppliers - Uswitch

Discover who the big six energy suppliers in the UK are and why they are important to households' domestic energy bills and energy tariffs.

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Worried woman reading on smartphone bad news sitting on a couch at home
06 September 2023

How to make a complaint about your energy supplier - Uswitch

Want to make a complaint about your energy supplier? Uswitch's guide to energy complaints explains what to do and when to contact the Energy Ombudsman.

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12 July 2023

How to compare and switch UK electricity suppliers - Uswitch

Are you one of the households overpaying for your domestic household electricity? Compare electricity prices here and switch today saving you money on your energy bills in 2023.

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An offshore wind farm
10 July 2023

Domestic energy suppliers' fuel mix - Uswitch

Discover how much of the electricity that you use is generated buy nuclear, renewable, coal or gas power stations.

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Young woman sitting on the floor at home checking her phone
03 July 2023

How to contact your energy supplier

Finding your energy supplier's contact details can be tricky, especially if their website isn't easy to navigate. We've collated the contact details of energy suppliers so you can see what your options are.

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Energy switching

Confused about the process of energy switching? See what's involved and what information you might need here.

A set of houses in the countryside
23 November 2023

Energy prices by region - Uswitch

Did you know your postcode determines your energy bills? Find out which areas in the UK are the cheapest and the most expensive in terms of energy pricing.

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What is home insurance - family moving house
23 November 2023

Switching energy when moving house - Uswitch

Set up a new gas and electricity supply when you move to ensure you're on the best energy deal and discover how to inform your energy provider before moving home.

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23 November 2023

Energy switching myths busted - Uswitch

Think switching energy will mean you’ll get charged twice or temporarily lose power in your home? Think again. We reveal the truth behind some of the most common energy switching myths.

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04 October 2023

Claim energy bill credit when you switch energy supplier - Uswitch

Discover if you have energy bill credit from your current gas and electricity supplier. Understand why your energy bill might be in credit and learn how to check if you are due an energy refund.

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03 October 2023

Tenants’ guide to switching energy and electricity supplier - Uswitch

Discover if you can or cannot compare and switch energy providers without your landlord’s permission. More than three-quarters of UK renters are missing out of hundreds of pounds worth of energy savings by not comparing and switching their energy supplier.

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03 October 2023

Switching your energy supplier: your questions answered - Uswitch

Got questions about the energy switching process? Uswitch has the answers here to help you save hundreds of pounds in minutes.

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Energy tariffs

Energy tariffs are the deals you might sign up to when you switch - see what they entail here.

23 November 2023

Standard variable rate tariffs - Uswitch

What makes an energy plan a 'standard variable rate' or 'standard rate'? Find out why this one of the most expensive domestic energy plans to be on.

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03 October 2023

Find out if your energy plan is ending - Uswitch

Knowing when your energy tariff is ending will help you save - don't get rolled onto a more expensive energy tariff when your energy plan ends.

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11 September 2023

How do fixed price energy tariffs work - Uswitch

Fixed price energy tariffs or fixed rate plans are a popular type of gas and electricity tariff. Our guide explains how they work, why they're so popular and how they could help protect your energy bills from rising unexpectedly.

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06 September 2023

What are the different types of energy tariff? - Uswitch

Do you wonder why there are so many different energy tariffs for domestic gas and electricity? In our guide to energy tariffs, we'll explain how and why energy suppliers offer different energy and pricing. You can then compare the different tariffs and decide what is the best type for you.

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12 April 2023

What are Independent Gas Transporters (IGTs)? - Uswitch

Find out what an Independent Gas Transporter is, how you can tell if you are on IGT gas and what you should be aware of if you are.

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a lit gas hob
11 April 2023

How does switching energy supplier affect my Feed-In tariff?

If you have solar panels and a Feed-In tariff, find out how you can switch energy suppliers.

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Smart energy

Smart energy is the future - how can you get on board? Find out here.

12 July 2023

The ultimate guide to smart thermostats

Discover all you need to know about getting a smart thermostat - find out how a new smart thermostat can reduce your energy usage and energy bills, and compare the most popular products in the market.

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smart meter in home display
14 June 2023

When will my energy supplier install my smart meter?

All suppliers will have offered their customers smart meters for gas and electric by June 2025. Find out what the largest suppliers are currently doing and their progress towards the smart meter rollout.

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18 April 2023

Top 5 smart meter benefits - Uswitch

Many suppliers are encouraging their customers to make the move to smart meters in order to modernise the nation’s energy infrastructure. If you’re still unsure whether a smart meter is right for you, we’ve listed the top five benefits of smart meters in this guide.

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Smart Energy Meter In Kitchen Measuring Electricity And Gas Use With Man Looking At Bills
07 February 2023

Smart meters | What are they? How do they work?

Smart meters offer a free way to keep track of your energy usage and could mean the end of estimated bills and meter readings. Our comprehensive guide explains everything you need to know about smart meters.

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05 January 2023

Smart thermostats - how they work and how you can save

Smart thermostats let you control your home's temperature via a tablet, smartphone or desktop for greater control over your heating and your energy bills.

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Energy studies

Read our latest energy studies.

A woman discovers mould next to kitchen cabinets.
23 November 2023

Mouldy nation report

For this report, Uswitch looks at the prevalence of mould across the UK and offers tips and advice on how to combat it.

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image of a couple unloading a dishwasher with the title 'Uswitch power house report'
06 October 2023

Which appliances use the most energy? - Uswitch

With energy prices still high, there are limited options for both saving money and limiting your impact on the environment. Previously you’d have been able to switch to a better energy deal with one of the increasing number of green energy suppliers, but this is no longer the case.

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102 energy saving tips for the home header
20 September 2023

104 energy saving tips for your home - Uswitch

With working from home the new normal and energy prices high, it's important to keep your bills as low as possible. The best ways to do that are in our guide featuring 104 energy-saving tips.

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Feature image showing an image of a lightbulb alongside the title '100+ UK Energy Statistics 2023
15 September 2023

100+ UK Energy Statistics 2023

What is the average energy bill in the UK? We’ve collated facts and stats from average energy costs, to regional data. Click here for all the details!

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A tradesperson performing a boiler service with the title 'UK boiler statistics 2023.
01 February 2023

UK Boiler Statistics 2023 - Top Boiler Facts and Stats

We’ve collated the latest boiler statistics for 2023, covering the UK boiler market, boiler breakdown statistics, the future of home heating, and more.

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06 June 2022

Green Council Report: Are county councils taking sustainable steps?

With the UK’s net zero emissions target date set for 2050, green energy comparison site Uswitch.com wanted to see if the UK’s county councils are doing their part to become better sustainable businesses.

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