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Broadband Guides
If you're looking for some help with your broadband switch or support with a broadband problem, our broadband guides are here to help.
What do you need help with?
Setting up broadband | Broadband basics | Broadband speeds | Solving problems with your broadband | Broadband prices rises
Mobile broadband | Broadband providers | Switching broadband | Gaming broadband | Types of broadband | Broadband studies
Setting up broadband
Setting up your new broadband router may feel daunting but it doesn't have to be! Check out our extensive broadband set up guides.
How to self-install your broadband connection
For times when an engineer can't visit your home to install your new broadband, here's how you can do it yourself.
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Broadband availability checker | Fibre broadband in my area
Find the best broadband providers where you live with our guide to broadband availability, including fibre broadband in your area.
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Which smart home devices should I buy?
Smart homes can make your house secure and your household chores a breeze. Here are the smart home gadgets you should consider buying...
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How to boost your Wi-Fi throughout your home: Wi-Fi extenders explained
Are there spots in your home where you can't connect to the internet? See how a Wi-Fi booster can improve your internet speed.
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How to change your Wi-Fi password
You don't have to keep the Wi-Fi password set by your broadband provider. Follow our step-by-step instructions on how to change your Wi-Fi password to something secure and easy to remember.
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How to set up parental controls for your child online
Parental controls are one of the easiest, most effective ways to keep your kids safe online. Find out what they can do and how you can set them up.
Learn moreBroadband basics
Finding broadband confusing? We've explained the most common broadband jargon and need to know essentials in our basics guides.
History of the internet: a timeline throughout the years
The history of broadband from the '70s until today. From dial-up to broadband, read up on developments in broadband over time.
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What is a "Fair Usage Policy"?
Wondering what's a fair usage policy? Read our guide to broadband fair usage policies, including unlimited broadband and fair usage policies.
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What is broadband?
Want to know what broadband is? Here's your user guide to everything you need to know about broadband.
Learn moreBroadband speeds
Ever wondered what broadband speed you need? We've got your broadband speed questions covered here.
Internet upload speeds explained: what are 'symmetrical' broadband speeds?
Ever wondered why your upload speed is so slow? Here's all you need to know about internet upload speeds, and why symmetrical broadband is the future.
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Video game download times around the world revealed
Taking 41 of the most-mentioned video games we reveal how long it takes the world to download them.
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How to find good Wi-Fi on the tube
The London Underground has a surprisingly good network of Wi-Fi hubs at stations throughout the city. We created a new tube map with the average Wi-Fi speeds available.
Learn moreSolving problems with your broadband
From complaints to internet connection issues, check out our best tips to help solve your broadband problems.
How to stay safe online — a guide to internet security
Find out all the best ways you can stay safe while using the internet, from antivirus software to avoid fraudulent scams.
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My broadband services are down, can I get money back?
With your broadband down or if you're experiencing wifi problems, you're entitled to compensation. Find out what you're entitled to and how to claim quickly and easily.
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Your guide to internet connection problems
Having internet connection problems? Here are a few pointers to help you identify the source of your broadband connection problems and get back online.
Learn moreBroadband price rises
Covering the latest price rise announcements in 2022.
BT price increase 2022 — what can customers do?
BT has announced an upcoming increase in its prices. This guide gives you all the facts and figures you need if you're a BT customer.
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Sky broadband and TV price increase 2022: what can consumers do?
The latest Sky price increase could result in you paying significantly more each month without you realising it. Find out if your bill’s going to be increasing and what you can do about it.
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Virgin Media price increase 2022 — what can customers do?
Virgin Media has announced its latest price increase — see whether you're affected, how much prices are going up by and what you can do if your bills are set to change.
Learn moreMobile broadband
Interested in mobile broadband? Check out our mobile broadband explainer guides to find out more.
Internet dongle | Understanding a mobile internet dongle
Wondering what is a broadband dongle? Want to ask what is a USB mobile broadband stick? Read the Uswitch guide to mobile broadband dongles, plus compare dongles.
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MiFi device vs mobile broadband router: what’s the difference?
Wondering what is MiFi? Thinking of getting for 5G home broadband? Find out the difference, and which type of mobile broadband is right for you.
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Vodafone GigaCube 5G broadband review
We reviewed Vodafone's 5G broadband service, GigaCube, to see if 5G speeds can really be achieved at home. See what it could mean for the future of broadband...
Learn moreBroadband providers
Our latest news and advice on broadband providers.
How to contact your broadband provider
Here's how to contact your broadband provider if you need to cancel, change your services, or enquire about billing or faults.
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Your guide to UK broadband providers
Get up-to-date info on your broadband supplier and browse the different options available to you with this guide.
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How to claim free vouchers from BT
Just bought BT broadband? Read on to find out how to claim your vouchers from BT. Find out how to claim your BT Reward card on Uswitch.
Learn moreSwitching broadband
If you're looking for more information on switching broadband, our guides cover everything from how to switch broadband to how to get the best deals.
Which broadband is best?
So which broadband package will suit you? Which broadband is best? We suggest some things to consider.
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How to get the best Black Friday and Cyber Monday broadband deals
The Black Friday and Cyber Monday weekend is a great time to buy a cheaper broadband deal. Here are our tips on how to find a good Black Friday internet package.
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Six broadband switching myths — busted
What's keeping people from switching to a better broadband service? We found six myths surrounding the whole process that are absolutely not true!
Learn moreGaming broadband
Online gaming requires a good connection, fast speed and plenty of bandwidth. Find out how you can get the best broadband for your gaming here.
Upcoming video game releases 2022
Here are some of the most highly anticipated video game releases for Xbox, PC, Nintendo Switch and PlayStation 5.
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Cloud gaming and game streaming guide | What's the best game streaming service?
Cloud gaming and game streaming mean that gamers can have access to large libraries of video games, play games on mobile devices and access games without the need for brand new consoles.
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What is Apple Arcade?
Apple's gaming subscription includes over 100 games that can be played on any Apple device.
Learn moreTypes of broadband connections
There's lots of broadband connections available in the UK but where you live will determine whether it is available to you. Read our broadband connection guides for more information.
What is ADSL broadband?
Want to know how ADSL broadband works? Read Uswitch's quick guide to ADSL broadband. Find out what ADSL broadband is, how ADSL broadband works and who can get ADSL broadband.
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What is cable broadband?
Think cable broadband is the same thing as fibre? Think again. Read on to learn more about what cable broadband is and how it's different from fibre.
Learn moreWhat is superfast broadband?
Looking for superfast broadband? Don't know what is superfast broadband? Read our guide to find out what superfast broadband is and how to choose superfast broadband.
Learn moreBroadband studies
Read our latest broadband studies. From the Global Broadband Index to the most successful movie sequels, we've got you covered.
The online fraud report
The online fraud report from Uswitch.com reveals how much money people have lost to card fraud, eCommerce transactions and online scams.
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Index ranking the most missed TV shows in the world
Delving into the 50 best tv shows of all time, we ranked the most missed characters, the most talked-about moments and the shows worst for complaints
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The UK TV Streaming Report
Take a look at the Uswitch.com TV streaming report to see the UK’s favourite shows, the most rewatched shows, and get views from the public on TV streaming.
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