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Broadband Guides

If you're looking for some help with your broadband switch or support with a broadband problem, our broadband guides are here to help.

Setting up broadband

Setting up your new broadband router may feel daunting but it doesn't have to be! Check out our extensive broadband set-up guides.

person setting up their broadband at home
30 April 2024

How to self-install your broadband connection

For times when an engineer can't visit your home to install your new broadband, here's how you can do it yourself.

Here's how to self-install your broadband
A teenager pointing to a Wi-Fi router to explain to an older lady what it is. Next to an emoji of a satellite.
30 April 2024

What are the best wireless routers?

Guide to the best broadband routers in the UK. Find the best router for coverage across major providers like BT, Virgin Media, Sky and others.

Read our guide to Wi-Fi routers
30 April 2024

Broadband and moving house - how to set up your internet

Your guide to moving your broadband connection to your new house. Here's what to consider when moving, including whether or not you should switch to a new one.

Read our broadband guide to moving home
girl using an old rotary landline phone
07 September 2023

How to get broadband without a landline - Uswitch

Want broadband without a phone line? It's now easier than ever to get broadband without a landline frm many of the UK's major broadband providers.

Read our broadband with no landline guide
woman in a work meeting at home
19 June 2023

Business vs home broadband: Which service do I need?

In this guide we look at the key selling points of business broadband over home broadband so you can decide what's best for your needs.

Read our business vs home broadband guide
woman checking her smart security
05 November 2021

Which smart home devices should I buy?

Smart homes can make your house secure and your household chores a breeze. Here are the smart home gadgets you should consider buying...

Read our smart home devices guide

Broadband basics

Finding broadband confusing? We've explained the most common broadband jargon and need-to-know essentials in our basics guides.

30 April 2024

Five important details to look for in your broadband bill

Find out the key details to be aware of in your next broadband bill, so you can avoid price hikes and unwanted fees.

Read our guide to broadband bills
woman working from home two screens coding
20 December 2023

Bits and bytes explained — a guide to internet connection speeds

Knowing the difference between bits and bytes is key to understanding broadband download times and figuring out what broadband speed you need.

Read our bits and bytes guide
a wireless router sat on a table in a living room
14 June 2022

What is a wireless router?

Read our guide to wireless routers to find out how to set them up and how they get your home connected to the internet.

Read our guide to Wi-Fi routers

Broadband speeds

Ever wondered what broadband speed you need? We've got your broadband speed questions covered here.

Woman using phone and laptop
24 April 2024

What broadband speed do I need? - Uswitch

Take a look at our guide to broadband speed guide — find out what speeds you have available in your area and how to deal with slow broadband speed.

Read our guide to broadband speeds
Streaming on a laptop
23 April 2024

What broadband speed do I need for streaming?

The amount of broadband speed you need to stream depends on which platforms you use, what quality you stream in and how many people are in your household.

Read our broadband for streaming guide
woman frustrated by internet download speeds
04 April 2024

Download time calculator | Check your internet speed

Understanding broadband speeds and download times has never been easier with our download speed calculator. Find out real download times based on your broadband speed with this guide.

Read more about broadband download times

Solving problems with your broadband

From complaints to internet connection issues, check out our best tips to help solve your broadband problems.

child learning from home with his teacher on a video call
16 May 2024

Broadband social tariffs for universal credit and low incomes - Uswitch

If you're on Universal Credit or receiving other financial benefits, you can find a much cheaper broadband deal with these providers.

Read our guide on broadband social tariffs
why your internet is slow guide
24 April 2024

Why is my internet so slow? - Uswitch

Here are all the things that could be causing your internet to slow down, and what you can do to fix it.

Read our guide to improving internet speed
Woman looking very frustrated at her broadband connection
08 March 2024

Broadband outage in the UK | What to do when your broadband goes down

What happens when your broadband goes down? What can you do about it? And how long will you be offline? Here's how to deal with an internet outage.

Read out broadband outages guide

Broadband price rises

Covering the latest price rise announcements from all of the major providers.

two people at home sorting out their bills
08 April 2024

How to save money on your broadband bill - Uswitch

Looking for ways to save money on your monthly bills? Here's how you can reduce what you spend on your broadband.

Read our saving money on broadband tips
man sat at a desk on the phone while looking at his laptop
01 April 2024

EE broadband price rise 2024: what can you do? | Uswitch

EE is hiking prices by 7.9% for nearly every customer from 31 March 2024. Find out what you can do if you’re an EE broadband customer.

Read more about EE broadband price rises
woman at home paying her bills looking concerned at her laptop
01 April 2024

Broadband price rises in 2024 explained - Uswitch

Broadband prices gone up mid-contract? Learn why prices have increased by as much as 8.8% in 2024, and what you can do about it if you're affected.

Read our broadband price rises guide

Mobile broadband

Interested in mobile broadband? Check out our mobile broadband explainer guides to find out more.

22 March 2024

What is 5G home broadband?

5G home broadband could provide you with download speeds well over 200Mbps, all without the need for a landline or an engineer visit to get you setup.

Read our 5G broadband guide
woman working on her laptop outside
08 March 2024

MiFi device vs mobile broadband router: what’s the difference?

Wondering what is MiFi? Thinking of getting for 5G home broadband? Find out the difference, and which type of mobile broadband is right for you.

Read our MiFi mobile broadband guide
woman working with laptop on the train
31 January 2024

How to use a mobile internet dongle - Uswitch

Wondering what is a broadband dongle? Want to ask what is a USB mobile broadband stick? Read the Uswitch guide to mobile broadband dongles, plus compare dongles.

Read our guide to mobile internet dongles

Broadband providers

Our latest news and advice on broadband providers.

“Smaller providers were voted best value for money broadband.”
30 April 2024

The best value for money broadband providers in the UK

See which providers offer the fastest speeds for the cheapest prices, and find out what else you should look out for to find great value.

Read our value for money guide
woman smiling at her phone while sat on her sofa
22 April 2024

Altnet broadband providers: how to get cheap full fibre

Altnets are smaller broadband providers offering full fibre-only deals. Find out why they're on the rise and see if there are any in your area.

Read our guide to altnet providers
virgin media o2 volt hero image
16 April 2024

How to get Volt benefits from Virgin Media O2 - Uswitch

What benefits do you get for being a Virgin Media broadband and O2 mobile customer? Find out with our detailed guide on Volt.

Read our guide to Volt benefits

Switching broadband

If you're looking for more information on switching broadband, our guides cover everything from how to switch broadband to how to get the best deals.

woman using broadband working on her laptop at home
03 April 2024

How to choose broadband - find the right broadband package

Want to know how to choose broadband? Uswitch explains what to look for in our quick guide on choosing the best type of broadband for you and your household.

Read our guide to choosing the right deal
how to switch broadband guide
06 March 2024

How to switch broadband - a guide to changing your provider

Want to switch your broadband service? Here's how to do it all, from finding the speed you need to choosing the right provider and deal for you.

Read our guide on switching broadband
How to claim your broadband vouchers guide - man shopping
28 November 2023

How to claim your broadband vouchers, gift cards and reward cards after you switch

Broadband providers often offer gift vouchers or reward cards when you switch, here's how to claim your broadband vouchers so you don't miss out.

Read our guide to broadband vouchers

Gaming broadband

Online gaming requires a good connection, fast speed and plenty of bandwidth. Find out how you can get the best broadband for your gaming here.

Gaming advice for parents: What you need to know about online gaming and your child
10 May 2024

Online gaming advice for parents: What you need to know

A guide to safe online gaming for children, offering online gaming advice for parents, including tips on managing screen time and microtransactions.

Learn more
How to set up Nintendo Switch parental controls guide
23 April 2024

How to set up Nintendo Switch parental controls - Uswitch

Here's how to set up Nintendo Switch parental controls if you're looking to keep your children safe online – even when they're using family-friendly consoles like the Switch.

Read more about Switch parental controls
Young Adult Losing Video Games
27 September 2023

Lag, ping and latency in online gaming - Uswitch

What's the difference between lag, ping and latency, and how will it affect your online gaming experience?

Read our guide to gaming latency

Types of broadband connections

There are lots of broadband connections available in the UK but where you live will determine whether it is available to you. Read our broadband connection guides for more information.

Happy 60s older mature middle aged adult woman using digital tablet on Wi-Fi
28 May 2024

The different types of broadband in the UK - Uswitch

Find out all about the different broadband connections available in the UK, and which ones would be best for you and your household.

Read our different types of broadband guide
fibre-optic cables
08 April 2024

Fibre broadband | How does fibre optic broadband work?

How does fibre-optic broadband work? Which fibre broadband package is right for me? Do you need a phone line? Take a look at our guide.

Read our fibre broadband guide
image fo a woman using full fibre broadband at home
20 February 2024

What is full fibre broadband? - Uswitch

Full fibre is the fastest type of broadband in the UK. Find out all you need to know about full fibre broadband, and whether it’s available at your home.

Read our guide to full fibre

Broadband studies

Read our latest broadband studies. From the Global Broadband Index to the most successful movie sequels, we've got you covered.

Banner graphic with the title 'UK online streaming statistics 2024'
04 April 2024

UK Online Streaming Statistics 2024 - Uswitch

We’ve collated the definitive UK online streaming statistics page for 2024 with the most up-to-date Netflix, Amazon Prime, and YouTube data.

Learn more
A feature image showing a device monitoring internet speed alongside the title 'UK broadband speed statistics 2023'.
26 September 2023

UK Broadband Speed Statistics 2023

This page includes relevant broadband speed statistics for 2023, such as UK broadband download speeds, which region has the fastest internet, and the national average broadband speed.

Learn more
Feature image containing a modem alongside the title UK broadband access statistics 2023.
26 September 2023

UK Broadband Access Statistics 2023

Click here to find the latest UK broadband access statistics for 2023, covering fibre broadband access, usage reports, urban vs. rural broadband, and more.

Learn more