- Uswitch.com>
- Broadband>
- Broadband guides
Broadband Guides
If you're looking for some help with your broadband switch or support with a broadband problem, our broadband guides are here to help.
What do you need help with?
Setting up broadband | Broadband basics | Broadband speeds | Solving problems with your broadband | Broadband prices rises
Mobile broadband | Broadband providers | Switching broadband | Gaming broadband | Types of broadband | Broadband studies
Latest broadband news
The latest industry and technology developments.
What do you get with Virgin Media’s new Wi-Fi guarantee?
Virgin Media’s new Wi-Fi guarantee will be free for some customers. Find out all the details from Uswitch, including whether or not you can claim money back.
Learn more
10 tips to save money while you're away on holiday
Before you zip up your bags and head to the airport, there are a few things you can do to make sure you're not met with an unpleasantly large bill when you get home.
Learn more
Revealed: Ofcom's most complained-about broadband providers
Looking to switch your broadband provider? Find out which providers top the latest complaints rankings from Ofcom.
Learn more
Amazon Prime Day’s biggest deals launched
Amazon Prime Day 2022 is here, with some great deals available on gadgets and tech. Here are a few of our top picks.
Learn more
Telecoms providers to help struggling customers afford bills
Broadband, TV and mobile providers have agreed to do more to help customers struggling to pay their telecoms bills. Find out the latest measures.
Learn more
What is the latest on Microsoft’s gaming streaming service?
Microsoft is rumoured to be developing a game streaming service that wouldn't require gamers to purchase a console. What's the latest and when can we expect to see it available?
Learn moreSetting up broadband
Setting up your new broadband router may feel daunting but it doesn't have to be! Check out our extensive broadband set up guides.
Broadband and moving house | How to set up your internet
Your guide to moving your broadband connection to your new house. Here's what to consider when moving, including whether you should switch or stay.
Learn more
How to self-install your broadband connection
For times when an engineer can't visit your home to install your new broadband, here's how you can do it yourself.
Learn more
How to get broadband without a landline
Want broadband without a phone line? It's now easier than ever to get broadband without a landline frm many of the UK's major broadband providers.
Learn more
What are the best wireless routers?
Guide to the best broadband routers in the UK. Find the best router for coverage across major providers like BT, Virgin Media, Sky and others.
Learn more
Business vs home broadband: Which service do I need?
In this guide we look at the key selling points of business broadband over home broadband so you can decide what's best for your needs.
Learn more
Hybrid working index: the best locations for working online from home
We've ranked the best towns and cities across the UK for hybrid working, so you can balance your week between the office and home.
Learn moreBroadband basics
Finding broadband confusing? We've explained the most common broadband jargon and need to know essentials in our basics guides.
Bits and bytes explained — a guide to internet connection speeds
Knowing the difference between bits and bytes is key to understanding broadband download times and figuring out what broadband speed you need.
Learn more
What is a wireless router?
Read our guide to wireless routers to find out how to set them up and how they get your home connected to the internet.
Learn more
5 important details to look for in your broadband bill
Find out the key details to be aware of in your next broadband bill, so you can avoid price hikes and unwarranted fees.
Learn moreBroadband speeds
Ever wondered what broadband speed you need? We've got your broadband speed questions covered here.
What broadband speed do I need? Find the broadband speeds available in your area
Take a look at our guide to broadband speed guide — find out what speeds you have available in your area and how to deal with slow broadband speed.
Learn more
Download time calculator | Check your internet speed
Understanding broadband speeds and download times has never been easier with our download speed calculator. Find out real download times based on your broadband speed with this guide.
Learn more
What broadband speed do I need for streaming?
The amount of broadband speed needed for streaming depends on which platforms you use, what quality you stream in and how many people are in your household.
Learn moreSolving problems with your broadband
From complaints to internet connection issues, check out our best tips to help solve your broadband problems.
Broadband deals for low income families | Social tariffs on universal credit
If you're on Universal Credit or receiving government financial support, these broadband providers offer social tariffs to ease the pressure on your bills.
Learn more
Broadband outage in the UK | What to do when your broadband goes down
What happens when your broadband goes down? What can you do about it? And how long will you be offline? Here's how to deal with an internet outage.
Learn more
Why is my internet so slow?
Here are a few reasons why your internet is slow and what you can do to fix it.
Learn moreBroadband price rises
Covering the latest price rise announcements in 2022.
How to save money on your broadband bill
Looking for ways to save money on your monthly bills? Here's how you can reduce what you spend on your broadband.
Learn more
Mid-contract price increases for broadband and mobile, explained
Prices going up mid-contract? Depending on which provider you have, you might be able to leave your contract early. Find out what you can do with our guide.
Learn more
Plusnet price increase 2022 — What can consumers do?
Plusnet has announced price increases to some of its services. If you’re a Plusnet customer, find out if you're going to be affected and what you can do.
Learn moreMobile broadband
Interested in mobile broadband? Check out our mobile broadband explainer guides to find out more.
What is 5G home broadband?
5G home broadband could provide you with download speeds well over 200Mbps, all without the need for a landline or an engineer visit to get you setup.
Learn more
Internet dongle | Understanding a mobile internet dongle
Wondering what is a broadband dongle? Want to ask what is a USB mobile broadband stick? Read the Uswitch guide to mobile broadband dongles, plus compare dongles.
Learn more
MiFi device vs mobile broadband router: what’s the difference?
Wondering what is MiFi? Thinking of getting for 5G home broadband? Find out the difference, and which type of mobile broadband is right for you.
Learn moreBroadband providers
Our latest news and advice on broadband providers.
Which broadband provider has the best customer service?
Using the latest data from Ofcom, see which broadband provider is best for customer service and find what to look out for when choosing your next package.
Learn more
How do I keep my email address if I change providers?
If you've been using the email address linked to your broadband account, you should be able to keep your email address if you switch providers. Here's how.
Learn more
How to contact your broadband provider
Here's how to contact your broadband provider if you need to cancel, change your services, or enquire about billing or faults.
Learn moreSwitching broadband
If you're looking for more information on switching broadband, our guides cover everything from how to switch broadband to how to get the best deals.
How to switch broadband | A guide to changing your provider
Looking to switch your broadband service? Here's how to do it all, from finding the broadband speed you need to choosing the right provider for you.
Learn more
How to choose broadband | Find the right broadband package for you
Want to know how to choose broadband? Uswitch explains what to look for in our quick guide on choosing broadband.
Learn more
How to recycle your broadband router
Reduce waste and save on extra costs by recycling or returning your old broadband router and digital TV equipment. Here's what each provider will and won't recycle.
Learn moreGaming broadband
Online gaming requires a good connection, fast speed and plenty of bandwidth. Find out how you can get the best broadband for your gaming here.
How to set up PlayStation parental controls - Uswitch
Set up parental controls on PlayStation 5 and PlayStation 4 to keep your kids safe online, prevent them from spending money or communicating with strangers.
Learn more
Parent’s Guide to Gaming
We reveal the best child-friendly games, as well as help parents decipher PEGI content descriptors and age ratings.
Learn more
How to set up parental controls on Xbox consoles - Uswitch
Keep your children safe online by setting up Xbox parental controls that restrict screen time, access to mature content and communication with strangers.
Learn moreTypes of broadband connections
There's lots of broadband connections available in the UK but where you live will determine whether it is available to you. Read our broadband connection guides for more information.
The different types of broadband in the UK - Uswitch
Find out all about the different broadband connections available in the UK, and which ones would be best for you and your household.
Learn more
What is full fibre broadband? - Uswitch
Full fibre is the fastest type of broadband in the UK. Find out all you need to know about full fibre broadband, and whether it’s available at your home.
Learn more
Gigabit wireless broadband with zero cables, explained
Here's how you could soon enjoy the fastest broadband speeds available, without needing to install any new cables at your property.
Learn moreBroadband studies
Read our latest broadband studies. From the Global Broadband Index to the most successful movie sequels, we've got you covered.
Video Game Value
We’ve analysed the world’s biggest video games to reveal the most expensive games, the highest earning companies and how game prices have changed over time.
Learn moreParent’s Guide to Gaming
We reveal the best child-friendly games, as well as help parents decipher PEGI content descriptors and age ratings.
Learn more
UK Broadband Statistics 2022
We’ve collated the latest UK broadband statistics for 2022, covering broadband access, usage, speed, cost, and more.
Learn more