If you're having problems switching online, have an enquiry or want to give us feedback, you can get in touch with our team who will be happy to help.
0800 6888 557
Our Switch Experts can help you switch and are available at the following times:
0800 numbers are now free from all UK mobiles on all networks
Monday to Thursday 8am - 9pm
Friday 8am - 8pm
Saturday 8am - 6pm
Sunday 10am - 4pm
Our Customer Care Team can answer questions about your switch and are also available on the above phone number at the following times:
Monday to Friday 8am - 5.30pm
020 3214 8417
Send us your bill
We'll make switching your gas and electricity even simpler. Just send us a copy of your bill, and we'll work out which is the cheapest deal for you. Send us your bill
Providing a high level of service is important to us, and you can find out more about how to make a complaint on our complaints page.
Find out more about becoming a partner: firstname.lastname@example.org
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