If you're having problems switching online, have an enquiry or want to give us feedback, you can get in touch with our customer services team who will be happy to help.
Telephone:
0800 6888 557
0800 numbers are now free from all UK mobiles on all networks
Our Switch Experts can help you switch and are available on the above phone number at the following times:
Monday to Thursday 8am - 10pm
Friday 8am - 9pm
Saturday 8am -8pm
Sunday 8am - 8pm
Our Customer Care Team can answer questions about your switch and are also available on the above phone number at the following times:
Monday to Friday 8am - 6pm
Email:
Fax:
020 3214 8417
Send us your bill
We'll make switching your gas and electricity even simpler. Just send us a copy of your bill, and we'll work out which is the cheapest deal for you. Send us your bill
Complaints
Providing a high level of service is important to us, and you can find out more about how to make a complaint on our complaints page.
Business enquiries
Find out more about becoming a partner: new.partnerships@uswitch.com
uSwitch Community Events
Do you run a local association, charity or other voluntary group?
We can come to you and help your members to reduce their energy bills. Find out about uSwitch Community Events here or email us on communityevents@uswitch.com to arrange a visit.
Key email addresses
- Chief Executive Officer steve.weller@uswitch.com
- Marketing team simon.hills@uswitch.com
- PR team prteam@uswitch.com
- Online marketing team search@uswitch.com
- Social media dew.alam@uswitch.com
- Content & editorial team editor@uswitch.com
- Careers at uSwitch jobs@uswitch.com