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Why choose O2?

O2 offers long-running customer reward schemes and money-off offers, as well as competitive tariffs.

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Lumia 550 Black Lumia 550 Black
O2
24 month
contract - 4G

Microsoft Lumia 550 Black
FREE
£280 cashback

O2
24 month
contract - 4G

Unlimited minutes Unlimited texts 10GB data

£40.00
per month £680.00
total cost
£280 cashback
£40.00
per month £680.00 total cost
Mobiles.co.uk See deal
Lumia 550 White Lumia 550 White
O2
24 month
contract - 4G

Microsoft Lumia 550 White
FREE
£280 cashback

O2
24 month
contract - 4G

Unlimited minutes Unlimited texts 10GB data

£40.00
per month £680.00
total cost
£280 cashback
£40.00
per month £680.00 total cost
Mobiles.co.uk See deal
Lumia 640 Lumia 640
O2
24 month
contract - 4G

Microsoft Lumia 640
FREE
£270 cashback

O2
24 month
contract - 4G

Unlimited minutes Unlimited texts 10GB data

£40.00
per month £690.00
total cost
£270 cashback
£40.00
per month £690.00 total cost
Mobiles.co.uk See deal
Galaxy Core Prime White Galaxy Core Prime White
O2
24 month
contract - 4G

Samsung Galaxy Core Prime White
FREE
£270 cashback

O2
24 month
contract - 4G

Unlimited minutes Unlimited texts 10GB data

£40.00
per month £690.00
total cost
£270 cashback
£40.00
per month £690.00 total cost
Mobiles.co.uk See deal
Lumia 640 Orange Lumia 640 Orange
O2
24 month
contract - 4G

Microsoft Lumia 640 Orange
FREE
£270 cashback

O2
24 month
contract - 4G

Unlimited minutes Unlimited texts 10GB data

£40.00
per month £690.00
total cost
£270 cashback
£40.00
per month £690.00 total cost
Mobiles.co.uk See deal
Galaxy A3 White Galaxy A3 White
O2
24 month
contract - 4G

Samsung Galaxy A3 White
FREE
£260 cashback

O2
24 month
contract - 4G

Unlimited minutes Unlimited texts 10GB data

£40.00
per month £700.00
total cost
£260 cashback
£40.00
per month £700.00 total cost
Mobiles.co.uk See deal
Galaxy A3 Galaxy A3
O2
24 month
contract - 4G

Samsung Galaxy A3
FREE
£260 cashback

O2
24 month
contract - 4G

Unlimited minutes Unlimited texts 10GB data

£40.00
per month £700.00
total cost
£260 cashback
£40.00
per month £700.00 total cost
Mobiles.co.uk See deal
Galaxy S5 Mini White Galaxy S5 Mini White
O2
24 month
contract - 4G

Samsung Galaxy S5 Mini White
FREE
£240 cashback

O2
24 month
contract - 4G

Unlimited minutes Unlimited texts 10GB data

£40.00
per month £720.00
total cost
£240 cashback
£40.00
per month £720.00 total cost
Mobiles.co.uk See deal
Lumia 650 16GB White Lumia 650 16GB White
O2
24 month
contract - 4G

Microsoft Lumia 650 16GB White
FREE
£240 cashback

O2
24 month
contract - 4G

Unlimited minutes Unlimited texts 10GB data

£40.00
per month £720.00
total cost
£240 cashback
£40.00
per month £720.00 total cost
Mobiles.co.uk See deal
Lumia 650 16GB Black Lumia 650 16GB Black
O2
24 month
contract - 4G

Microsoft Lumia 650 16GB Black
FREE
£240 cashback

O2
24 month
contract - 4G

Unlimited minutes Unlimited texts 10GB data

£40.00
per month £720.00
total cost
£240 cashback
£40.00
per month £720.00 total cost
Mobiles.co.uk See deal
 
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About

About O2

O2 is a high quality provider, with a range of packages to suit everyone including Pay Monthly and Simplicity options.

The company offers competitive rates for UK calls, text messages and international calls as well as a reward scheme whereby extra minutes, texts and VIP tickets are awarded to loyal customers.

O2 is one of the largest mobile phone providers in the UK, with its impressive growth driven by innovative services and easy to comprehend tariffs. The company is renowned for its excellent standard of customer service with calls to relevant bodies free of charge for most contract customers.

The firm offers a range of sought-after handsets on contract and pay as you go tariffs and is famed for its comprehensive network coverage across the UK. Such has been its success in the UK mobile phone market that it was named Best Network in the Mobile Choice Network Awards 2008.

History

History

O2 is the brand name of the European telecommunications giant Telefonica Europe and in July 2008 had around 43.8 million customers in the UK, Germany, Ireland, Slovak Republic and the Czech Republic.

In 2007, the company was awarded a prestigious exclusivity deal for Apple’s iPhone under which it has the sole right to provide network services for the multi-media communications device. The same year also saw the launch of the company’s own branded music headset the O2 Cocoon, which was regarded by many as having set new standards for phone design.

With the purchase of UK firm Be, the company’s UK division made its foray into the broadband market, and has since launched its own ISP which offers discounted broadband to O2 mobile phone customers.

Customer Service

Customer Service

All calls made to O2’s customer service helpline are free when made from a pay monthly handset. This is applicable both in the UK and abroad. The service is open between 8:00 am and 8:00 pm Monday to Friday and from 9:00 am and 6:00 pm at weekends.

For Pay Monthly customers who bought their phone in an O2 branch, the service number from a landline is 0870 241 0202. Alternatively, you can call 202 from your mobile.

If you purchased your mobile through O2.co.uk, the company’s customer service department can be reached on 0870 600 3009 or by calling 202 from your handset.

O2 customers benefit from free delivery on the latest handsets, the company’s O2 Reward Club scheme as well as exclusive invitations to O2 events. Visitors to the company’s entertainment-outpost the O2 arena can even access exclusive content when they are there.

The O2 website is home to a range of how-to guides to help you to deal with everything from getting the most out of O2 services, setting up your mobile phone, billing and procedures for when your mobile phone is lost or stolen.

Tariffs

Tariffs

O2 offer Pay Monthly, Pay As You Talk and SIM only price plans.

The Pay Monthly plans feature a range of options for combinations of calls and minutes, and the deals run over 18 and 24 month contracts.

Starting at just £18.50 per month on an 18 month contract, or £13.50 on a 24 month contract, the Basics package offers 50 minutes, 250 texts, and 100MB of data.

Pay As You Go call charges start at 35p per minute and 12p per text, but bolt-ons are available with every top up, so with a top up of £7.50 you can receive unlimited texts, and for £10 you can receive 500 minutes of O2-O2 and standard landline calls.

The SIMplicity package starts at £3 per month, and offers customers a SIM only deal with a number of text, call and data bolt-ons available.

Coverage

Coverage

O2 is regarded as offering the best signal coverage in the UK and has fulfilled its contractual obligation to roll out 3G services to 80 per cent of the UK population. The company operated the first HSDPA network in Europe on the Isle of Man and has since been extensively involved in the development of this technology as well as with advancements in 4G.