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Who is my gas or electricity supplier?

Who is my gas or electricity supplier?

To find out which utility company currently supplies a property with gas or electricity, you can call the Meter Number Helpline and provide your gas meter number to find out who your gas supplier is. To find out your electricity supplier, call the appropriate regional number listed below.

Run an energy comparison to see how much you could save

Temperatures are dropping by the day, so make sure you're not overpaying for your energy by switching to a fixed deal now. Enter your postcode below to get started.

Not sure who your supplier is? Don't panic, there are a number of ways that you can find out which supplier you're with and whether you're getting the best deal. If you've just moved in see our section entitled I've just moved in - how do I find out who supplies my gas and electricity?.

Who supplies my gas?

You can find out who your gas supplier is via the gas supplier online service.

Alternatively, call the Meter Number Helpline on 0870 608 1524.

(Please note that calls to this number cost 7p per minute plus your phone company's access charge.)

The online service and Meter Number Helpline will also be able to help you find your MPRN number. Your MPRN, or "Meter Point Reference Number", is a way of identifying the unique gas supply to your property.

Who is my electricity supplier?

To find out who supplies your electricity you can call your regional electricity distribution telephone number. You can find the number for all British regions listed in the table below:

If your region is... ...call this number to find your supplier
North Scotland 0345 026 2554
Central and South Scotland 0330 1010 300
North East England 0845 6013 268
North West England 0870 7510 093
Eastern England 0845 6015 467
Southern England 0845 0262 554
South West England, South Wales, West & East Midlands 0845 6015 972
South East England 0845 6015 467
London 0845 601 5467
Yorkshire 0845 070 7172
Merseyside, Cheschire, North Shropshire & North Wales 033 0101 0300

Please note that the cost of calling a phone number depends on the digits it starts with, your phone provider and whether you use a landline or mobile. However, it is now free for mobile users to call 0800 and 0808 numbers.

I've just moved in - how do I find out who supplies my gas and electricity?

If you've just moved to a new property, the first and easiest option to find out who supplies your energy is to simply ask the letting agent, landlord or the previous tenant of your property.

If the previous tenant of your property has called the electricity or gas supplier to let them know they're moving, it is likely that the energy supplier will send you a letter in the near future addressed to 'The Occupier'. This letter should provide any details you need about your gas and electricity or dual fuel supplier.

If you've already been living in your property for a while, or if the previous tenant hasn't told their gas or electricity supplier that they're moving on, you may need to contact your local electricity distribution company to find out who supplies the electricity to your property.

Once you know who your current supplier is, it's time to take action. When you move to a new property, energy suppliers may automatically put you on a standard variable tariff, which is often their most expensive.

The standard variable tariff is your energy supplier's default plan, and may not offer any discounts that can be offered by online account management, paying by Direct Debit, or choosing a dual-fuel plan. For this reason, many customers prefer to switch to a fixed deal, which means that the rate they pay per unit of energy used is fixed for a certain time and can't be changed.

moving house energy switching infographic

How to find out which energy plan you're on

The next step is to find out which gas and electricity plan you're on. Once you've found out the plan you're on, you can find out how much your gas and electricity will be costing you.

contact electricity supplier, contact gas supplier, contact energy supplier

To find out the name of your electricity and gas plan, there are several things you can do:

  • Contact your electricity and gas suppliers directly and ask them
  • Check your online account(s) if you have them
  • Find your plan on your bill - it might be difficult to find, but it should be there

How to save on your electricity and gas

Now you know your electricity and gas supplier and plan name, you can run an energy price comparison to see how much you could save by changing electricity supplier, and find out if you could switch to a cheaper plan.

If you do have a bill try and enter your usage details in kWh, rather than your spending details, for the most accurate comparison.

If you don't have any previous bills to help you compare, it doesn't matter - you can get an accurate estimate by supplying the number of bedrooms in the property. Just make sure you enter your supplier and plan name at the beginning so we can apply the correct tariff rates to your usage estimate.

Once you run the comparison we'll be able to show you how much you can save. The biggest savings will be available to those on standard variable tariffs, but those coming to the end of a fixed tariff should also be able to find decent savings.

Our comparison tables are constantly updated with the latest tariffs and rates, so you can be sure we're comparing the latest plans to find you a good deal.

Get started by entering your postcode into the box below.

Run an energy comparison to see how much you could save

Temperatures are dropping by the day, so make sure you're not overpaying for your energy by switching to a fixed deal now. Enter your postcode below to get started.

The switching process

With uSwitch the switching process is as easy as possible. When you switch through us we will send your switch request through to your old supplier and pass your details through to your new supplier for you. If you choose to pay by Direct Debit we can help you set up your payment details too.

Once we process your switch you don't need to do anything until your new supplier gets in touch. The only thing we recommend is contacting your old supplier with a final meter reading to ensure your final bill is accurate.

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