Press release:

uSwitch comments on Sky price rise

Following the news that Sky is raising its prices, Dani Warner, broadband and TV expert at uSwitch.com, comments:

“It’s clearly price rise season at the moment. After bill rises recently announced by EE and Virgin, Sky is now getting in on the act by announcing widespread hikes to the costs of its broadband, TV and home phone services.

“In isolation each of Sky’s increases seem quite manageable, but many Sky customers will have multiple elements to their packages – so it’s possible to easily land a rise of at least £10 a month, meaning this could hit customer wallets hard.

“Most of the pain will be for customers who have fallen out of contract – where they aren’t locked in if they want to move to a different provider. A third of broadband customers are no longer locked in to their agreement, but providers like Sky don’t currently have an obligation to inform customers when their deal has ended. Ofcom is looking to address this so hopefully end-of-contract notifications will soon be obligatory, but it currently falls to the consumer to be wise to this.

“While falling out of contract should not mean that you have to pay over the odds, the best way to avoid it is to sort out a good deal on a new plan.

“When doing so, remember that Sky does not have a monopoly on any of these services or content and, depending on your needs, you may be better off switching to a different, and potentially cheaper, provider.”

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About us

Launched in September 2000, uSwitch is an online and telephone price comparison and switching service, helping consumers get a better deal on gas, electricity, broadband, TV services, mobiles and personal finance products including mortgages, credit cards, car and home insurance. Last year we saved UK consumers over £278 million on their energy bills alone.

Customers can sign up to an account that automatically monitors the energy market and notifies them when they can move to a cheaper tariff, while broadband customers can conduct a speed test to find out how fast their broadband is and identify the best deal for their postcode.

The multi award-winning 'Switching Made Simple' app allows customers to compare energy, broadband, credit card, mobile and SIM-only deals – and uSwitch also has a UK contact centre manned by energy and broadband experts. Customers can post their latest energy bills to FREEPOST USWITCH to receive a free call back and be guided through the comparison process, or they can email customerservices@uswitch.com with their postcode and usage details.

uSwitch is owned by ZPG, which operates some of the UK’s most trusted digital brands that help empower smarter property and household decisions including Zoopla, Money, PrimeLocation and SmartNewHomes.

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