Press release:

‘Customers will be rightly concerned’ – comment from Uswitch.com on Virgin Media data breach

Commenting on Virgin Media’s data breach, Ernest Doku, telecoms expert at Uswitch.com, says: “Almost a million Virgin Media customers will be rightly concerned to learn that their personal data has been accessible and unsecure since last summer.


“Ten months is a long time for information useful to scammers, like phone numbers and email addresses, to be left available online.

 

“While it’s fortunate that only one ‘unknown user’ accessed the information in that time, it only takes one person to sell that information to cyber-criminals.

“Virgin Media will undoubtedly review its policies to make sure that this doesn’t happen again, and reassure its customers that their data is safe.

“If you have been affected by this data breach, be wary of any emails from unexpected sources, and never click on any links in messages that you aren’t 100% confident about.”

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