Skip to main content

All of our news in one place.

Regulation news

Uswitch comments on the plan agreed by telecom providers and the Government to help struggling consumers

Justina Miltienyte, Head of Policy at Uswitch.com, comments: “Communication services are essential to daily life, so this coordinated response from providers and the Government...

man frustrated at his internet connection

Uswitch comments on Ofcom’s new rules on short and simple contract details

Today Ofcom has implemented new rules on short and simple contract details, which includes new guidance on how providers should break down pricing for consumers. Uswitch has...

Uswitch comments on Ofcom's new rules for stronger protection for essential phone boxes

Justina Miltienyte, head of policy at Uswitch.com, said: “While many communities feel a strong nostalgic attachment to the traditional red phone box, it’s easy to overlook that they...

Uswitch comments on Government’s support for energy customers

Justina Miltienyte, head of policy at Uswitch.com, comments: “Households are feeling the turbulence of a stormy energy market, and the prospect of a £2,800 price cap now looms on the horizon...

Uswitch comments on Ofcom's findings revealing the best and worst telecoms providers for customer service

Ru Bhikha, telecoms expert at Uswitch.com, says: “The demand on mobile and broadband services may have eased off slightly since the height of the pandemic but some customers...

Uswitch comments on Ofgem's consultation of a quarterly price cap

Justina Miltienyte, head of policy at Uswitch.com, says: "Updating the price cap on a quarterly basis would mean a second update hot on the heels of October’s expected increase...

Uswitch comments on Ofcom's latest findings that one in three consumers fail to spot online misinformation

Ernest Doku, broadband expert at Uswitch.com, says: “The internet is the main source of news for millions of people, and it is concerning how difficult consumers find it...

Uswitch calls on Government to offer more targeted support to most vulnerable

Justina Miltienyte, energy policy expert at Uswitch.com, said: “The Spring Statement delivered some support for customers struggling with rising household bills but the announced measures are...

Uswitch comments on Ofcom’s latest pledge to crack down on scam calls and texts

Ernest Doku, telecoms expert at Uswitch.com, comments: “For millions of Brits, scam calls and texts have worsened in the last two years. We’ve relied...