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‘Ofcom will be watching for providers who use sharp practices’ – uSwitch comments on watchdog’s fairness framework

Commenting on the publication of Ofcom’s fairness framework – which outlines the criteria the regulator will use when judging  whether telecoms and pay-TV companies have treated their customers unfairly – …

Reassuring to see regulators tightening up the package of consumer rights

Richard Neudegg, head of regulation at uSwitch.com, comments: “It is reassuring to see regulators tightening up the package of consumer rights across industries. As long as markets are encouraged to …