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Uswitch comments on Ofcom’s decision to fine BT following the failure of its emergency call handling service last summer.
Ernest Doku, telecoms expert at Uswitch.com comments: “Ofcom’s investigation into BT’s emergency call handling disruption last year has found that BT was ill-prepared to deal with the outages and as a result put the public at risk...
Uswitch responds to Ofgem’s announcement of the July energy price cap
Will Owen, energy expert at Uswitch.com, comments: “A 7% drop in the energy price cap from July to September is good news for the 28 million households on...
Uswitch responds to Cornwall Insight’s prediction for July’s energy price cap
Richard Neudegg, director of regulation at Uswitch.com, comments: “A predicted 7% drop in energy prices in July is clearly good news, with the price cap looking likely to hit its lowest level in over two years...
Ofgem decision on energy tariffs could make cheaper deals a reality in time for winter, comments Uswitch
Richard Neudegg, director of regulation at Uswitch.com, said: “Getting rid of the Ban on Acquisition-only Tariffs in October heralds good news for households seeking cheaper energy bills...
Uswitch responds to Cornwall Insight’s final prediction for April's energy price cap
Richard Neudegg, director of regulation at Uswitch.com, comments: “After a painful two years of sky-high energy bills, suggestions of a 15% drop in rates could be some light at the end of the tunnel...
Uswitch comments on the latest price cap predictions from Cornwall Insight
Natalie Mathie, energy expert at Uswitch.com, comments: “Suggestions that the price cap could fall significantly in April will bring a glimmer of hope to consumers...
Uswitch comments on plans for one-off £16 household charge to help energy firms recover bad debts
Richard Neudegg, director of regulation at Uswitch.com, comments: “It is always frustrating when consumers face having more costs added to their already high bills...
Uswitch comments on Cornwall Insight's final energy price cap prediction for January 2024
Richard Neudegg, director of regulation at Uswitch.com, comments: “A week ahead of the price cap announcement, this is a firm prediction that energy costs will...
Energy rates to fall in October but questions need to be answered, says Uswitch
Richard Neudegg, director of regulation at Uswitch.com, comments: “Falling energy prices are a relief as we enter the colder months, but the drop could be short lived as Ofgem will review the cap again before the depths of winter.