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Uswitch comments on Ofcom’s latest Connected Nations data
Justina Miltienyte, policy expert at Uswitch.com, commented: “Six million UK households can now access full fibre - which is almost double the 3.5 million homes that could this time last year....
Uswitch comments on Ofcom’s findings on telecoms customer service
Justina Miltienyte, policy expert at Uswitch.com, said: “Telecoms companies faced huge challenges over the past year as they attempted to keep customers connected at a time of unprecedented demand...
Uswitch comments on the Green Homes Grant figures released by the Government
Justina Miltienyte, policy expert at Uswitch.com, said: “The Green Homes Grant was an innovative and well-meaning idea that hoped to increase the energy efficiency of our homes, while giving...
Uswitch comment on National Grid ESO’s £1.5 million payment over inaccurate forecasts
Richard Neudegg, head of regulation at Uswitch.com, comments: “Accurate and unbiased forecasts about the country’s energy demands are key to making sure that suppliers pay the right price for our power...
Uswitch comment on new Ofcom full fibre regulations
Richard Neudegg, head of regulation at Uswitch.com, says: “These new regulations are intended to boost the pace of the fibre rollout, which has come in for criticism from two parliamentary committees in...
Uswitch comments on Ofgem’s credit reform consultation
Richard Neudegg, head of regulation at Uswitch.com, comments: “A certain amount of energy credit can be a useful cushion for consumers during the winter months, as it can soften the blow of bills spiking if...
Uswitch comments on government's latest Shared Rural Network announcement
Richard Neudegg, head of regulation at Uswitch.com, said: “It’s great to see the big four mobile networks come together with the government in a bid to improve rural notspots...
Uswitch comments as 18 suppliers overcharged customers £7 million
Richard Neudegg, head of regulation at Uswitch.com, said: “These failures affected more than one million customers across 18 suppliers, with bill payers overcharged by £7 million over seven years...
Uswitch comments on Ofcom fining O2 £10.5 million for overcharging customers
Ernest Doku, mobiles expert at Uswitch.com, commented: “For more than eight years a problem with O2’s billing system led to thousands of pay monthly customers being double-charged for certain items in...