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'100 Hours Electricity On Us' Scheme - Terms

'100 Hours Electricity On Us' Scheme - Terms

  • This Offer: This 100 Hours Electricity Offer (the "Offer") is an incentive operated by Uswitch Limited ("Uswitch"), a company registered in England and Wales with registered number 03612689 and registered office at The Cooperage, 5 Copper Row, London, SE1 2LH.
  • Eligible Tariff: The Offer applies to any energy tariff offered by a third-party energy supplier which Uswitch identifies on the Uswitch website or app, by way of a badge, label, or other description denoting a 100 hours electricity offer (however worded), as carrying the Offer at the time a User switches to it (an "Eligible Tariff", and each customer who switches to one, a "User"). Uswitch may designate a tariff as an Eligible Tariff, and may withdraw that designation, at any time and at its sole discretion. Only switches completed while the relevant tariff is designated as an Eligible Tariff will qualify; withdrawal of the designation does not affect a switch already completed while it applied.
  • Relationship with other Uswitch schemes: This Offer is separate from, and does not form part of, Uswitch’s collective switching scheme ‘The Great Energy Savings Switch’ or any successor collective scheme (the "Collective Scheme"), which is governed by its own terms and conditions, or the Uswitch App Power Hours Scheme, which is a Uswitch-run campaign governed by its own terms and conditions. This Offer applies only to Eligible Tariffs offered by third-party suppliers outside of the Collective Scheme. The Offer cannot be claimed in conjunction with any other Uswitch cashback or switching incentive in respect of the same switch; for the avoidance of doubt, this does not prevent a User from separately joining the Uswitch App Power Hours Scheme or any campaign run under it.

Eligibility

  • Who can take part: The Offer is open to Uswitch customers who are UK residents aged 18 or over and who switch to the Eligible Tariff while the Offer is live. Residents of the Channel Islands and Northern Ireland are not eligible.
  • Exclusions: The Offer excludes:
  • employees of Uswitch, their families, agents, or any third party directly associated with the administration of the Offer;
  • any User who has earned cashback from completing a switch through Uswitch within the previous 10 months; and
  • any household, email address, or direct debit that has already claimed this Offer. The Offer can only be claimed once per household, email address, or direct debit.
  • Enrolment cap: Uswitch reserves the right to close the Offer to new entrants at any time if the number of enrolled Users reaches the total allowable user base for the Offer.

Qualifying for the Offer

  • Qualifying steps: Uswitch will provide the Offer to Users who have:
  • switched their energy supply to the Eligible Tariff via the Uswitch website or app while the Offer is live; and
  • successfully connected their smart meter to Utrack via the Uswitch website or app, and ensured it is providing meter readings on a half-hourly basis, within 14 days of their switch date.
  • What counts as a switch: Subject to paragraph 9, a ‘switch’, ‘switches’ or ‘switched’ means the formation of a contract between the User and the supplier of the Eligible Tariff, purchased via Uswitch’s website or app.
  • Completed switches only: If a User’s switch does not complete, the User will not be eligible to receive the Offer. A switch is deemed completed when: (a) the User’s energy supply has been switched from its existing supplier to the supplier of the Eligible Tariff, or has been switched to the Eligible Tariff provided by their existing supplier; (b) Uswitch has received confirmation from the relevant supplier that the switch has completed; and (c) the User’s 14-day statutory cooling-off period has expired without cancellation. If a switch is subsequently cancelled by the User or the supplier, the User will not be eligible to receive the Offer. Uswitch estimates that a switch normally takes 14 days to complete.
  • No liability for failed switches: Uswitch will not be liable to a User for any uncompleted switches caused by technical failures of its website or otherwise, whether or not such failure is within Uswitch’s control.

Calculating the Offer

  • Calculation method: The 100 hours of electricity will be calculated based on a User’s largest 100 consecutive hours of electricity usage according to their historical smart meter data available to Uswitch, using the rate from the tariff the User has switched away from, or the applicable Ofgem price cap rate. If a User was on a two-rate tariff, Uswitch will apply their ‘peak’ or ‘day’ rate to the calculation.
  • Insufficient data: If Uswitch is unable to access sufficient historical usage data from a User’s smart meter, Uswitch reserves the right to offer that User the average amount earned by other Users who received the Offer. The Offer applies only to the cost of kWh of electricity used and excludes standing charge costs, which remain the User’s responsibility.
  • Data sharing: Uswitch will provide the necessary smart energy data to its partners to calculate the total cost of the Offer.
  • Maximum value: Uswitch will credit Users the calculated cost of the Offer up to a maximum value of £50 per User.

Payment and Withdrawal

  • How the Offer is paid: The Offer will be provided as earnings in the Uswitch App Earn Tab. Earnings will not be displayed on, or alter, a User’s energy supplier bill or smart meter in-home display.
  • Availability and withdrawal: Users will be able to view their earnings shortly after the Offer has concluded, once their smart meter readings have been received and earnings calculated. Once marked as ‘Available earnings’, earnings can be withdrawn in accordance with the Uswitch App Earn Tab Terms and Conditions. Users will be notified by email when their earnings are available to withdraw.

General

  • Acceptance: Users are deemed to have accepted and agreed to be bound by these Terms, and any other requirements set out in promotional material, upon entry.
  • Fraud and misuse: Uswitch reserves the right, at its sole discretion, to disqualify any User, refuse entry, or refuse to award the Offer to any User it finds to be tampering, or to have tampered, with the operation of the Offer or Uswitch’s website, who has acted fraudulently to qualify for the Offer, or who has acted in breach of these Terms or the Uswitch Website Terms of Use. In the event of fraud, abuse, misuse, or non-compliance with these Terms, Uswitch may cancel, withdraw, or reclaim any earnings made by a User.
  • Termination and amendment: Uswitch reserves the right to terminate, suspend, or amend the Offer or these Terms at its sole discretion, including in the event of fraud, abuse, or an error affecting the proper operation of the Offer, without prior notice.
  • No alternative / substitution: The Offer is non-exchangeable, non-transferable, and no cash or other alternative is offered. Uswitch reserves the right to replace the Offer with an alternative incentive of equal or higher value at its sole discretion.
  • Final decision: The decision of Uswitch regarding any aspect of the Offer is final and binding, and no correspondence will be entered into about it.
  • Data protection: Users’ data will be collected, stored, and processed for the purposes of the Offer in line with Uswitch’s privacy policy. By entering the Offer, Users agree to receive correspondence from Uswitch in relation to the Offer only.
  • Governing law: These Terms are governed by English law, and entrants submit to the exclusive jurisdiction of the English courts.

Last Updated: 4 August 2026

Collective Switch '100 Hours Electricity On Us' scheme terms

100 Hours of Electricity campaign is an incentive (“Incentive”) operated by Uswitch Limited (“Uswitch”), a company registered in England and Wales with registered number 03612689 and registered office at The Cooperage, 5 Copper Row, London, SE1 2LH.

The Incentive is open to Uswitch customers who are UK residents aged 18 years or over, are eligible to be included under Uswitch’s collective switch scheme ‘The Great Energy Savings Switch’ (the “Scheme”), and who have switched to a tariff (“Eligible Tariff”) under the Scheme that comes with the ‘Uswitch Bonus: 100 hours of electricity on us’ additional offering (“Users”). The Incentive excludes employees of Uswitch Limited, their families, agents or any third party directly associated with administration of the Incentive. Residents of the Channel Islands and Northern Ireland are not eligible. The Incentive can only be claimed once per household, email address or direct debit. The Incentive excludes any User who has earned cashback from completing a switch through Uswitch within the previous 10 months. This Incentive cannot be claimed in conjunction with other Uswitch incentives or offers (however this does not exclude Users from joining the Uswitch App Power Hours scheme or any campaigns run under that scheme).

Uswitch will provide the Incentive to Users who have: 

  1. switched their energy supply to any Eligible Tariff via the Uswitch website or app while the Scheme is live; and 
  2. successfully connected their smart meter to Utrack via the Uswitch website or app, and ensured that it is successfully providing meter readings on a half-hourly basis, within 14 days of their switch date. 

Uswitch reserves the right to close the enrollment period at any time if the number of enrolled Users has reached the total allowable user base.

Subject to the below clause, for the purposes of this Incentive, a “switch”, “switches” or “switched” means the formation of a contract between the User and the supplier of an Eligible Tariff, purchased via Uswitch’s website or app.  

If a User’s switch does not complete, the User will not be eligible to receive the Incentive. A switch shall be deemed completed when: (a) the User’s energy supply has been switched from its existing energy supplier to a supplier of an Eligible Tariff, or the User’s energy supply has been switched to an Eligible Tariff provided by their existing supplier; (b) Uswitch has received confirmation from the relevant supplier that the User’s switch has been completed; and (c) the User’s 14 day statutory “cooling off” period has expired. For the avoidance of doubt, if the User switches their energy supply to an Eligible Tariff and the switch is subsequently cancelled by the User or by the supplier, the User will not be eligible to receive the Incentive. Uswitch estimates that a switch normally takes 14 days to complete.

Uswitch will not be liable to the User for any uncompleted switches caused by any technical failures of its website or otherwise, whether any such failure is within the control of Uswitch or not.

The 100 hours of electricity will be worked out based on a User’s largest 100 consecutive hours of electricity usage according to their historical smart meter data that is available to Uswitch, calculated using the rates from the tariff they have switched away from, or the applicable Ofgem price cap rate. If a User was on a two-rate tariff, Uswitch will apply their ‘peak’ or ‘day’ rate to calculate their 100 hours of electricity.

If Uswitch is unable to obtain access to the required historical usage information from a User’s smart meter, Uswitch reserves the right to offer such User the average amount earned by other users who received the Incentive. The Incentive applies only to the cost of kWh of electricity used and does not include any standing charge costs. Users will still pay the full standing charge costs applicable to their plan.

Uswitch will provide the necessary smart energy data to its partners to calculate the total cost of the Incentive. 

Uswitch will credit Users the calculated cost of the Incentive up to a maximum value of £50 per User. The Incentive will be provided in the form of earnings in the Uswitch App Earn Tab. Earnings will not be displayed on or alter a User’s energy supplier bill or smart meter in-home display.

Users will be able to view their earnings from the Incentive shortly after the campaign has concluded, once their smart meter readings have been successfully received and their earnings calculated. Once the earnings are marked as ‘Available earnings’ in the Uswitch App they can be withdrawn in accordance with the Uswitch App Earn Tab Terms and Conditions, which can be found here: https://www.uswitch.com/about-us/terms-of-use/#uswitch-app-earn-tab-terms-and-conditions-earn-tab-terms.

Users will be notified by email when their earnings are available to withdraw.

Users are deemed to have accepted and agreed to be bound by these Incentive Terms and by any other requirements set out in any promotional material, upon entry. 

Uswitch reserves the right at its sole discretion to disqualify any User, refuse entry, or refuse to award the Incentive to a User it finds to be tampering or to have tampered with the operation of the Incentive or Uswitch’s website, who has acted fraudulently in order to qualify for the Incentive, or who has acted in breach of these Terms or the Uswitch Website Terms of Use, available at https://www.uswitch.com/about-us/terms-of-use/.

In the event of fraud, abuse, misuse, or non-compliance with these Terms, Uswitch may cancel, withdraw or reclaim any earnings made by a User. If Uswitch deems in its discretion that a User is ineligible to receive the Incentive for any reason, it reserves the right to cancel or recover any earnings already awarded.

Uswitch reserves the right to terminate, suspend or amend the Incentive or these Terms at its sole discretion, including in the event of fraud, abuse, and/or an error affecting the proper operation of the Incentive, without prior notice. 

The Incentive is non-exchangeable, non-transferable and no alternative is offered. Uswitch reserves the right to replace the Incentive with an alternative incentive of equal or higher value at its sole discretion.

The decision of Uswitch regarding any aspect of the Incentive is final and binding and no correspondence will be entered into about it.

The Users’ data will be collected, stored and processed for the purposes of the Incentive in line with Uswitch’s privacy policy (https://www.uswitch.com/about-us/privacy-policy/). By entering the Incentive, Users agree to receive correspondence from Uswitch in relation to the Incentive only.

The Incentive will be governed by English law and entrants to the Incentive submit to the exclusive jurisdiction of the English courts.