Ofgem has today proposed that the CMA investigates the energy market. Ann Robinson, Director of Consumer Policy at Uswitch.com, says: “We welcome Ofgem’s proposal for the CMA to investigate the energy market. It is clear from the evidence we have seen that competition is not working well enough and it is absolutely essential that, in order for consumers to benefit from competition, we obtain a greater level of engagement. Competition is working well in the supermarket sector – why can’t it work as well for energy?
“We also look forward to the launch of Ofgem’s consumer engagement campaign. Many of us lack both the information and the confidence to participate in this market. We need a simple, straight talking education programme that enables consumers to make the market work for them.
“We do recognise that the Retail Market Review goes some way to make it easier for consumers to engage, but we need to take a hard look at what extra measures might be necessary. It’s likely to be at least 18 months before we even see any proposals come out of this investigation.
“What is clear is that there is no cavalry coming to the rescue anytime soon. In the meantime, consumers will have to take their own steps to make their bills more affordable. There are two ways to do this – the first is to pay as little as possible for the energy we use; the second is to use less of it, by making homes as energy efficient as possible.”
Charlotte Nunes
Phone: 020 7148 4664
Email: charlotte.nunes@uswitch.com
Twitter: @uswitchPR
It’s all about “U”!
Thank you for indulging us over the last 20 years by using a small ‘u’ and a big ‘S’ when writing about our brand in your articles.
We are delighted to let you know that you are now off the hook - it’s big U’s all the way (and small s’s) as we undertake our biggest ever rebrand - so let your autocorrect go wild!
Uswitch is the UK’s top comparison website for home services switching. Launched in September 2000, we help consumers save money on their gas, electricity, broadband, mobile, TV, and financial services products and get more of what matters to them. Last year we saved consumers over £373 million on their energy bills alone.
Uswitch is part of RVU, a new business that also owns Money.co.uk and Bankrate.
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