Commenting on Ofgem’s referral of the energy market to the Competition and Markets Authority (CMA), Ann Robinson, Director of Consumer Policy at Uswitch.com, says: “There is at last hope on the horizon for fairer prices and better service. If anyone can sort out the energy industry it’s the heavyweight CMA – and it has quite a job on its hands.
“This is last chance saloon for energy companies – but rather than sit back and wait for two years, they have a chance to make things better for consumers in the here and now. We welcome Ofgem’s commitment to implement further changes during this investigation, including the move to allow customers to switch energy supplier in just three days by the end of 2014.
“There are also simple steps consumers can take to reduce their bills, by using energy more efficiently and making sure they are on the cheapest tariff.”
Jason Wakeford
Phone: 0203 872 5612
Email: jason.wakeford@uswitch.com
Twitter: @UswitchPR
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Uswitch is the UK’s top comparison website for home services switching. Launched in September 2000, we help consumers save money on their gas, electricity, broadband, mobile, TV, and financial services products and get more of what matters to them. Last year we saved consumers over £373 million on their energy bills alone.
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