Uswitch comments on British Gas agreement to pay £1 million for mis-selling

Ofgem has today announced that British Gas has agreed to pay £1 million to customers and charity after being found guilty of mis-selling to consumers in Sainsbury’s stores and at the Westfield shopping centre in west London.

Tom Lyon, energy expert at Uswitch.com, says: “Whilst mis-selling does little to improve consumers’ high distrust in the energy industry, the stance taken today by Ofgem and British Gas is absolutely appropriate. It’s only right that compensation will go directly to the customers affected by this, along with helping vulnerable groups.

“We hope that the energy industry continues to draw a line under its past behaviour and focuses on rebuilding trust with consumers.

“Today’s ruling also serves as a reminder of why people should always seek independent, impartial and whole-of-market advice before switching. This is the only way for consumers to ensure that they are getting the best deal for their needs.”

FOR MORE INFORMATION

Jason Wakeford

Phone: 0203 872 5612

Email: jason.wakeford@uswitch.com

Twitter: @UswitchPR

About us

It’s all about “U”!

Thank you for indulging us over the last 20 years by using a small ‘u’ and a big ‘S’ when writing about our brand in your articles.

We are delighted to let you know that you are now off the hook - it’s big U’s all the way (and small s’s) as we undertake our biggest ever rebrand - so let your autocorrect go wild!

About Uswitch

Uswitch is the UK’s top comparison website for home services switching. Launched in September 2000, we help consumers save money on their gas, electricity, broadband, mobile, TV, and financial services products and get more of what matters to them. Last year we saved consumers over £373 million on their energy bills alone.

Uswitch is part of RVU, a new business that also owns Money.co.uk and Bankrate.

If you would no longer like to receive our press releases please email prteam@uswitch.com with 'unsubscribe'.