We are fully accredited under the Ofgem Confidence Code, meaning that our results tables are always ordered by the savings a customer can make in a fair, independent and unbiased way. We are fully supportive of Ofgem’s decision to strengthen the code to ensure that all price comparison websites operate to the same high standard.
Customers have the clear option to compare plans across the whole energy market on our site. We do not pre-select a default answer when giving them this choice, nor do we in any way influence what they should select.
Our mission is to help consumers save money on their energy bills. Last year alone we saved them £143 million. Our service is free to use and the majority of customers visit the website to simply compare prices and gather information. We also offer free advice and support through our call centre to those unable to go online, helping those in greatest need to save money.
Price comparison websites have played a crucial role in stimulating competition by enabling new, smaller providers to challenge the dominance of the big six energy companies, driving down prices and improving customer service. It’s important that consumers have the reassurance of using a website that is accredited by Ofgem to compare energy tariffs.”
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Launched in September 2000, uSwitch is an online and telephone price comparison and switching service, helping consumers get a better deal on gas, electricity, broadband, TV services, mobiles and personal finance products including mortgages, credit cards, car and home insurance. Last year we saved UK consumers over £278 million on their energy bills alone.
Customers can sign up to an account that automatically monitors the energy market and notifies them when they can move to a cheaper tariff, while broadband customers can conduct a speed test to find out how fast their broadband is and identify the best deal for their postcode.
The multi award-winning 'Switching Made Simple' app allows customers to compare energy, broadband, credit card, mobile and SIM-only deals – and uSwitch also has a UK contact centre manned by energy and broadband experts. Customers can post their latest energy bills to FREEPOST USWITCH to receive a free call back and be guided through the comparison process, or they can email email@example.com with their postcode and usage details.
uSwitch is owned by ZPG, which operates some of the UK’s most trusted digital brands that help empower smarter property and household decisions including Zoopla, Money, PrimeLocation and SmartNewHomes.
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