Ofgem has today secured £7.75 million from E.ON after the supplier incorrectly charged exit fees and overcharged customers following price rises. Commenting on the news, Ann Robinson, Director of Consumer Policy at Uswitch.com, says: “Today’s penalty shows tough action by the regulator and should serve as a warning to the industry that customers must be treated fairly.
“Many consumers find energy bills difficult to understand at the best of times, so it’s essential that they have total confidence that their bills are fundamentally correct.
“It’s encouraging to see E.ON is taking its penalty seriously and has made significant steps to put these errors right.”
For more information visit www.Uswitch.com or call 0800 093 06 07
Jason Wakeford
Phone: 0203 872 5612
Email: jason.wakeford@uswitch.com
Twitter: @UswitchPR
It’s all about “U”!
Thank you for indulging us over the last 20 years by using a small ‘u’ and a big ‘S’ when writing about our brand in your articles.
We are delighted to let you know that you are now off the hook - it’s big U’s all the way (and small s’s) as we undertake our biggest ever rebrand - so let your autocorrect go wild!
Uswitch is the UK’s top comparison website for home services switching. Launched in September 2000, we help consumers save money on their gas, electricity, broadband, mobile, TV, and financial services products and get more of what matters to them. Last year we saved consumers over £373 million on their energy bills alone.
Uswitch is part of RVU, a new business that also owns Money.co.uk and Bankrate.
If you would no longer like to receive our press releases please email prteam@uswitch.com with 'unsubscribe'.