Commenting on the news that EE will increase prices for customers by 2.7% in March this year, Ernest Doku, mobile expert at uSwitch.com, says: “It is fast becoming the norm that mobile phone networks will hike prices once a year in line with inflation. So it is no surprise that EE have taken the opportunity to join many others in doing so. As the provider’s contracts state that customers will be subject to this in-contract price rise, it denies consumers the opportunity to walk away for free.
“It could be argued that consumers shouldn’t be tied to a contract where they will have to swallow an unspecified increase every year. However, if you are unhappy with the new monthly cost, make a note of when your contract ends, so when the time comes, you can vote with your feet and switch away to a new deal. Don’t forget that if you are happy with your current handset, taking a SIM-only deal could save you hundreds of pounds a year.”
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Launched in September 2000, uSwitch is an online and telephone price comparison and switching service, helping consumers get a better deal on gas, electricity, broadband, TV services, mobiles and personal finance products including mortgages, credit cards, car and home insurance. Last year we saved UK consumers over £278 million on their energy bills alone.
Customers can sign up to an account that automatically monitors the energy market and notifies them when they can move to a cheaper tariff, while broadband customers can conduct a speed test to find out how fast their broadband is and identify the best deal for their postcode.
The multi award-winning 'Switching Made Simple' app allows customers to compare energy, broadband, credit card, mobile and SIM-only deals – and uSwitch also has a UK contact centre manned by energy and broadband experts. Customers can post their latest energy bills to FREEPOST USWITCH to receive a free call back and be guided through the comparison process, or they can email firstname.lastname@example.org with their postcode and usage details.
uSwitch is owned by ZPG, which operates some of the UK’s most trusted digital brands that help empower smarter property and household decisions including Zoopla, Money, PrimeLocation and SmartNewHomes.
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