Richard Neudegg, head of regulation at Uswitch.com, says: “Providing the regulators with greater fining powers would strengthen consumer law across all industries, and fire a warning shot across the bows of companies who try to bamboozle their customers. As ever, the devil will be in the detail when it comes to how this will actually benefit consumers.
“In telecoms the work Ofcom is doing on consumer fairness and tackling the ‘cost of confusion’ is already making good progress. The watchdog’s work on mobile handsets is important and sets out to resolve these complex issues, so it must be allowed to complete its efforts. The last thing all parties want is a fix which sets out to resolve one problem but unintentionally creates several others such as raising prices significantly for hard-pressed consumers.”
Further details on the Government's announcement about stronger powers for regulators in areas of competition law can be found here.
It’s all about “U”!
Thank you for indulging us over the last 20 years by using a small ‘u’ and a big ‘S’ when writing about our brand in your articles.
We are delighted to let you know that you are now off the hook - it’s big U’s all the way (and small s’s) as we undertake our biggest ever rebrand - so let your autocorrect go wild!
Uswitch is the UK’s top comparison website for home services switching. Launched in September 2000, we help consumers save money on their gas, electricity, broadband, mobile, TV, and financial services products and get more of what matters to them. Last year we saved consumers over £373 million on their energy bills alone.
Uswitch is part of RVU, a new business that also owns Money.co.uk and Bankrate.
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