Press release:

450,000 electricity customers switched suppliers in January – Uswitch comments

Commenting on the news that 450,000 electricity customers switched suppliers last month, Uswitch.com energy expert Sarah Broomfield said:

With 450,000 electricity switches in January, energy customers are sending a message loud and clear that they aren’t willing to stick with what their supplier offers them, and are instead saving money by switching provider. 

Households shouldn’t be fooled by the price cap reduction of £17, announced at the beginning of February, either. People who are on poor value standard deals are paying over the odds and could be almost £400 a year better off by switching.

Service is also key: a third of all switches in January were away from the Big Six providers to small and mid-tier suppliers, such as Octopus Energy and Bulb, which were among the challenger brands to top the Uswitch Energy Customer Satisfaction Awards this year. If customers aren’t happy with their current deal, we urge them to check online and switch to a better plan, saving hundreds of pounds in just minutes.

— ends —

Notes to editors

Notes

  1. Figures from Energy-UK show that 446,750 electricity customers switched suppliers in January, a 17% increase year on year.
  2. Further details can be found on the Energy-UK website.
  3. 154,707 out of 446,750 total switches were from larger to smaller and mid-tier suppliers in January = 34.6%

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