Commenting on news that energy suppliers are suspending smart meter installations due to coronavirus, Cordelia Samson, energy expert at Uswitch.com, says:
“It’s no surprise that ‘non-essential’ work like the smart meters roll-out has been paused. The risk of engineers and consumers catching or spreading the virus is too great.
“However, if you have an urgent problem that needs fixing, it’s reassuring to know that workers will continue to fix smart meters in emergency situations such as loss of power supply.
“We trust that the government and Ofgem will be pragmatic about evaluating energy suppliers’ targets on smart meter installation, and in agreeing new goals once the pandemic has passed.
“If you were expecting to have a smart meter installed in the next few weeks, your supplier will contact you in due course. You do not need to contact your supplier in the mean time”