Press release:

Uswitch comment on Virgin Media help for customers 

Commenting on Virgin Media’s help for customers Ru Bhikha, mobiles expert at, says: “Virgin Media deserves huge credit for giving out free minutes and data to help more than a million of their pay monthly customers.

“The offer by Virgin Media comes soon after Sky gave its customers free data and calls to landlines.

“Mobile phones are a vital lifeline for consumers working from home and especially for vulnerable and older people who are self-isolating and need to keep contact with the outside world. 

“It’s commendable that Virgin Media are looking at ways of helping customers who cannot pay their bills, but struggling consumers need to be told exactly what assistance is being offered.

“Every small gesture helps at this time of uncertainty, and it will be interesting to see how others respond to providers’ generous offers.”

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