logo-rebrand Skip to main content

Media Centre

Uswitch comments on Ofgem protections for energy customers

Written by Richard Neudegg, Head of regulation

25 June 2020

Richard Neudegg, head of regulation at Uswitch.com comments: “Ofgem’s proposals build on its recent strengthening of new supplier entry rules, and are a good next step towards ensuring consumers stay confident that their supplier will deliver a decent level of customer service with also a level of financial soundness.

“Competition from new providers has been a really important part of getting consumers access to strong pricing and good customer service. But with a record 24 energy firms going bust in 2019, and the upheaval due to Covid-19, it is right to ensure the rules for suppliers are robust enough.

“As always, the devil is in the detail, and we will be looking closely at the specifics of these plans as part of the consultation.”


Charlottte Nunes

Phone: 020 3872 5614

Email: charlotte.nunes@uswitch.com

Twitter: @uSwitchPR

About us

It’s all about “U”!

Thank you for indulging us over the last 20 years by using a small ‘u’ and a big ‘S’ when writing about our brand in your articles.

We are delighted to let you know that you are now off the hook - it’s big U’s all the way (and small s’s) as we undertake our biggest ever rebrand - so let your autocorrect go wild!

About Uswitch

Uswitch is the UK’s top comparison website for home services switching. Launched in September 2000, we help consumers save money on their gas, electricity, broadband, mobile, TV, and financial services products and get more of what matters to them. Last year we saved consumers over £373 million on their energy bills alone.

Uswitch is part of RVU, a new business that also owns Money.co.uk and Bankrate.

If you would no longer like to receive our press releases please email prteam@uswitch.com with 'unsubscribe'.